Sitemap Sitemap Updates Updates
Share
English
USD $
Updates
NEW
Claude & ChatGPT — Supercharged.
All documents · 350+ AI tools · 30s setup
Claude· ChatGPT· Cursor· Gemini· +50
Connect now
AI-DMS
The platform & all capabilities
Solutions
Industries, processes, risks
Resources
Tutorials, blog, support
Developer
API, SDKs, documentation
Partners
Integrator & Reseller — apply in the app
Company
Team, careers, contact
Pricing
Enterprise AI for Logistics & Freight

Our AI can |

From freight booking to Proof of Delivery – fully automated.
Document AI • Automate AI • Tracking AI – one platform.

GDPR
AEO
CMR
ADR
Upload
AI Analysis
TMS Sync
DeliveryNote_2019.pdf
AI is scanning.
Extracting delivery data.
Sender Ideal Company
To Byer Ltd.
Reference Number 000-000-0000
Invoice Date 25.10.2019
Total Weight 25 kg
Delivery Method Air Freight/Courier
0.8s Processing time
90% faster
100% accurate
Real-time
Video

Trade and Logistics in action

See how PaperOffice Trade and Logistics works in practice — in this video.

Trade and Logistics in action

Trusted by leading companies worldwide

SUPER TRUST

The world’s exclusive sole DMS partner for QNAP and ASUSTOR.

Dedicated landing pages, direct integration, data stays on your NAS.

ISO 27001
ISO 27001 and SOC 2 Type II in certification. Interim audits available on request under NDA.
SOC 2 Type 2
ISO 27001 and SOC 2 Type II in certification. Interim audits available on request under NDA.
The Challenge

Why logistics companies rely on
AI automation

Paper flood

Freight documents, CMR, delivery notes, customs documents, PODs – manually capturing hundreds of documents daily costs time and money.

Lack of transparency

Where is my shipment? Customers ask, dispatch searches – no real-time overview of all transports.

Slow billing

Freight invoices pile up, PODs missing, claims delayed – cash flow suffers.

System gaps

TMS, WMS, ERP – manually transferring data between systems is error-prone and time-consuming.

The Difference

Manual vs. PaperOffice AI

Time waster

Manual processing

  • 3-5 min per freight document
  • Manual shipment tracking
  • Assign PODs manually
  • Customs documents tedious to check
  • Billing delayed
  • Customer inquiries by phone
5 min per freight document
2-3 days per customs clearance
Game changer

PaperOffice AI

  • <1s automated capture
  • Real-time tracking integrated
  • POD matching automatic
  • AI-powered customs check
  • Instant invoice generation
  • 24/7 AI agent for customers
<1s per freight document
Minutes per customs clearance
98% faster – fully automated!
300x faster Freight docs: 5 min → 1s
Up to 90% cheaper Per logistics process
0 errors 100% Traceability
200+
Fine-tuned LLMs
No generic GPT. Specialized.
Logistics Intelligence

Each LLM trained on logistics documents

Freight documents, CMR documents, customs papers, PODs, delivery notes – precise down to the detail. Zero-shot extraction without training.

CMR Parsing
50+ Languages
Customs Ready
Track & Trace
Live Demo

From freight document to
shipment tracking

See how PaperOffice AI analyzes a freight document – from receipt through data extraction to automatic shipment tracking in under 1 second.

99% Freight documents automated
97% POD matching correct
<1s Processing time
Human-Parität* AEO Certified
Delivery Note
#000-000-0000
Sender
Ideal Company
77 Hammersmith Road, West Kensington
London, W14 0QH
To
Byer Ltd.
43 Customer Road
Manchester, M4 1HS
Goods
Euro pallets Machine parts 2 Pal. · 1,800 kg
Wire container Electronics 1 Pc. · 350 kg
Cartons Spare parts 4 Crt. · 300 kg
Delivered
Sender
Recipient
Goods
Inbox
Received: 09:23:15
Analyzed in 0.8s
PaperOffice AI Analysis
Complete
Document Recognition
Document Type CMR Freight Document
Quality Good readability 99%
Format PDF, A4, 1 page
Language English
Transport type Road transport
Data Extraction
Sender Ideal Company
To Byer Ltd.
Reference Number 000-000-0000
Invoice Date 25.10.2019
Location London
Total Weight 25 kg
Delivery Method Air Freight/Courier Delivered
Shipment Tracking
Recorded 15/01/2024, 08:00 Hamburg, Warehouse
Picked up 15/01/2024, 09:15 London, Sender
In Transit 15/01/2024, 14:30 M6, Birmingham
Delivery ETA: 16/01/2024, 10:00 Manchester, Recipient
Tour Assignment
Tour found: T-2024-0147
Vehicle LO24 FRT
Driver James W.
Route London → Manchester
More stops 3 Shipments
Live tracking active
Processing result

Fully automated processed

Freight document captured, tour assigned, tracking activated – without manual intervention.

Shipment ID UK-2024-847291
Capture 15.01.2024, 09:23:16
Status In delivery
Audit archived
Live tracking
Customer notified
Total process: 0.8 seconds
Use Cases

How logistics companies use
PaperOffice AI

Freight Document Capture

Automatically capture CMR, domestic freight documents and shipping orders and link to shipments.

99% automated

Shipment tracking

Automatic tracking of all shipments with real-time updates for dispatchers and customers.

Real-time tracking

POD Management

Automatically capture Proof of Delivery, match with shipments and prepare for billing.

97% POD matching

Customs documents

Automatically check and classify customs declarations, certificates of origin and export documents.

Compliance-secure

Freight Invoice

Automatically capture incoming invoices, match with orders and detect discrepancies.

Automatic matching

Damage reports

Document transport damages, analyze photos and automatically capture claims.

Vision AI incl.

PDF AI-Splitter

Automatically split freight document stacks, CMR collections and customs documents – AI recognizes document boundaries intelligently.

  • 3,000 pages/stack
  • LLM file naming
  • Shipment assignment
~32s per document

Document anonymization

Prepare freight documents for customers or partners: Redact prices, routes and internal information GDPR compliant Redact.

  • External sharing
  • Redact customer data
  • Preview mode
100% GDPR compliant
Process automation

Automate AI
Automates every transport step

From order capture to delivery – intelligent workflows with real-time tracking, automatic notifications and complete documentation.

Order Capture
AI Analysis Data extracted
Dispatch Tour assignment
Transport Live tracking
POD Proof of delivery
Invoice Billing

Real-time tracking

GPS-based shipment tracking with automatic status updates for all parties.

  • Live position
  • ETA calculation
  • Geo-Fencing

Auto notifications

Automatically inform customers and partners about shipment status, delays and delivery.

  • E-Mail & SMS
  • WhatsApp
  • Customer portal

Exception Handling

Automatically escalate delays, damages or problems and suggest solutions.

  • Delay warning
  • Damage recording
  • Complaint

TMS Integration

Direct connection to your Transport Management System for seamless data exchange.

  • Order import
  • Status sync
  • POD export
Location AI

Everything on the
map at a glance

Real-time shipment tracking, route optimization and geo-analysis – with our integrated map services you see every shipment on the world map.

Live shipment tracking
47 shipments active
London Manchester UK-2024-847291
UK-2024-847291 London → Manchester ETA: 16:30

Geo-Map

Visualize all shipments, tours and vehicles on an interactive world map. Filter by status, route or time period.

  • Real-time position of all trucks
  • Heatmaps for delivery areas
  • Clusters for many shipments

Geocoding

Automatic address validation and completion. "Main St. 1, Munich" becomes a precise coordinate.

  • Validate addresses
  • Get coordinates
  • Reverse Geocoding

PaperOffice AI Maps

Embed custom maps in your applications. OSM-based, GDPR compliant, no external trackers.

  • Custom map integration
  • GDPR compliant
  • Offline maps available

Route optimization

Calculate optimal tours based on time windows, vehicle capacities and traffic conditions.

  • Multi-stop routing
  • Time window consideration
  • Traffic forecast
REST API GET /api/v1/tracking/{sendung_id}/location
{ "sendung_id": "UK-2024-847291", "status": "in_transit", "location": { "lat": 50.9375, "lng": 9.7489, "address": "M6, Birmingham", "timestamp": "2024-01-15T14:30:00Z" }, "eta": "2024-01-15T16:30:00Z", "route": { "origin": "London", "destination": "Manchester", "progress_percent": 45 } }
24/7 Availability

Agent AI
Your digital dispatch assistant

AI agents answer questions about shipments, delivery dates and transport status – around the clock, on all channels.

Customer portal

Self-service tracking

WhatsApp

Shipment status via chat

E-Mail

Automatic response

Phone

Voice bot for tracking

What can the agent do?

Relieve your dispatch team from routine inquiries:

Customer via WhatsApp "Where is my shipment DE-2024-847291?"
AI Agent "Your shipment DE-2024-847291 is currently in transit. Current location: A7, near Kassel. Expected delivery: Tomorrow, 01/16/2024 between 09:00 and 11:00. Would you like me to notify you when the shipment is delivered?"

Supervisor: Your dispatchers keep control

Complex inquiries such as transshipments, schedule changes or complaints are automatically escalated to your dispatchers.

Escalation rules Priority control Customer segmentation
Document Types

We understand
all your documents

Freight documents
CMR
PODs
Delivery notes
Customs documents
Packing lists
Freight invoices
ADR
Certificates of origin
Forwarding orders
Loading lists
Framework contracts
Security & Compliance

Meets all
logistics standards

GDPR

Complete EU data protection compliance. Own EU data centers. DPA contracts included.

AEO Certified

Meets all requirements for Authorized Economic Operators. Customs compliant.

CMR

International CMR freight documents fully supported. All fields automatically captured.

ADR

Hazardous goods documentation. Automatically check and classify ADR papers.

Encryption

AES-256 end-to-end encryption for all data and documents.

Audit-Trail

Complete logging of all actions for compliance and audit trails.

Integrations

Seamlessly connected with
your systems

CargoWise

Import/Export of shipments, documents and status updates.

Transporeon

Freight management and time slot booking integrated.

Timocom

Freight exchange and load carrier management.

Telematics

Integration with common GPS and telematics providers.

REST API

Open API for custom TMS and WMS connections.

Case Studies

Customer Success Stories

Discover how businesses transformed their processes with PaperOffice AI.

PG Mining & Resources
compliance rate

Kumul Minerals Holdings Limited

Enterprise document management for all our mining operations. World class.

US Printing & Packaging
faster print approvals

The Challenge Printing Company Inc.

FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours.

DE Industry & Manufacturing
efficiency increase

K60-Gitterrostsysteme GmbH & Co. KG

Technical documentation and order processing now run fully automatically.

ES Public Administration
faster processing

Ayuntamiento de Carrión de los Condes

Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days.

DE Health & Medicine
less administrative effort

Kardiologie Waldstrasse

Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients.

PH Hospitality & Entertainment
faster document assignment

Okada Manila

8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes.

ID Regional Bank
faster credit review

PT Bank BPD DIY

Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated.

DO Construction & Real Estate
time saved

IDC Construcción

Construction project documentation and compliance are now digital and traceable.

KW Hospitality & Tourism
fewer paper processes

The Palms Beach Hotel & Spa

Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service.

DE Energy & Gas Stations
faster receipt processing

Q1 Energie AG

Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived.

DE Pharma & Labels
compliance documentation

Schreiner MediPharm GmbH & Co. KG

GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible.

DE Construction & Timber
less planning effort

Baufritz GmbH & Co. KG

Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless.

DE E-Commerce & Retail
faster order processing

Roastmarket GmbH

Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product.

DE Logistics & Transport
faster freight documentation

Streck Transport GmbH

Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past.

DE Logistics & Transport
less search time

Nosta Group GmbH

Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders.

AT Logistics & Transport
efficiency increase

Lagermax Lagerhaus und Speditions AG

Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital.

AT Printing & Packaging
digitized production documentation

Marzek Etiketten+Packaging GmbH

Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero.

CH Packaging & Labels
less administrative effort

Permapack AG

Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital.

EE Construction & Real Estate
faster project execution

Nordlin Ehitus OÜ

Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally.

EE Real Estate & Management
faster contract closing

Uus Maa Kinnisvarabüroo OÜ

Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds.

EE Logistics & Freight
faster customs clearance

CF&S Estonia OÜ

Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient.

PL E-Commerce & Packaging
efficiency gain

Packhelp Sp. z o.o.

Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together.

JP Laboratory & Medical Technology
compliance rate

Sakura Finetek Japan Co., Ltd.

Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen.

JP Regional Bank
faster loan processing

Johnan Shinkin Bank

Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless.

JP Steel Construction & Industry
efficiency increase

Yamato Kogyo Co., Ltd.

Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible.

KR Pharma & Labels
faster approval processes

IL Kwang Label Co., Ltd.

Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists.

SG Fintech & Wealth Management
automated KYC verification

Endowus Pte. Ltd.

KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential.

SG Logistics & Transport
faster hazmat documentation

Freight Links Express Holdings Ltd.

Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors.

MY Luxury & Jewelry
efficiency gain

Selberan Sdn Bhd

Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible.

TH Commercial Bank
less processing time

Kiatnakin Phatra Bank PCL

SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting.

LK Private Bank
digitized client records

Hatton National Bank PLC

Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents.

BD Development Bank
faster microfinance review

BRAC Bank PLC

Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion.

VN E-Commerce Logistics
faster parcel documentation

Scommerce JSC (Giao Hàng Nhanh)

Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless.

AE Precision Metal & Manufacturing
efficiency increase

Gulf Metal Industries LLC

CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally.

SA GovTech & IT
digitized government documents

Elm Company

Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone.

AU Specialty Steel & Industry
faster quality documentation

Bisalloy Steels Pty Ltd

Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless.

NZ Steel Construction & Manufacturing
less administration overhead

Pacific Steel Fabrications Ltd.

Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time.

CA Precision Parts & Manufacturing
efficiency gain

Maple Precision Metalworks Ltd.

Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier.

MX Fintech & Payments
automated contract review

Clip SA de CV

Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless.

AR Premium Winery
less documentation effort

Bodega Catena Zapata

Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital.

AR Digital Banking
automated KYC verification

Ualá

Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper.

ZA Fintech & Payments
faster onboarding

Yoco Technologies (Pty) Ltd

Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days.

ZA E-Commerce & Organic
efficiency gain

Faithful to Nature (Pty) Ltd

Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived.

NG Fintech & Payments
automated compliance

Flutterwave Inc.

Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech.

PT Pharma & Healthcare
time saved

HealthInLoc Apotheke Lissabon

Prescriptions and medication management now run fully automatically. More time for our patients.

PT Religious Institution
digitized archives

Patriarchat Lissabon

Centuries-old documents are now digitally searchable. A milestone for our historical archives.

DE Care & Health
less documentation effort

Seniorenresidenz am Park

Our caregivers finally have more time for residents instead of paperwork.

US Government & Administration
faster access

Baldwin County Sheriff's Office

500,000+ records digitized. Our deputies now find all information instantly.

DE Medicine & Healthcare
less manual effort

Via Creative Leipzig

Patient records management is now a breeze. Everything automatically captured and archived.

RS Estate Services
faster processing

Naslednik Serbien

Inheritance and estate documentation is now efficient and error-free.

ES Real Estate & Management
efficiency gain

El Guijo Hausverwaltung Madrid

Digital property management for all our residential complexes. Tenants and owners are thrilled.

DE Industry & Packaging
time saved in invoice processing

Ritter Verpackungen

With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly.

DE Trades & Crafts
less manual work

Herrmann Handwerk

PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated.

DE Care & Health
less documentation effort

Hartung Pflegedienst

The documentation of our care services is now digital and automated. More time for our patients.

DE Mechanical Engineering & Manufacturing
faster document search

Doratec Maschinenbau

Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds.

DE Tax Advisory & Legal
efficiency increase in receipt processing

Cebras Steuerberatung

Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past.

DE IT & Consulting
efficiency increase

Butterfly IT Consulting

Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived.

30s
Ready to go
Enterprise AI for Logistics & Freight

Ready for smart logistics?

Start now with PaperOffice AI and automate your transport documentation. Set up in 15 minutes – TMS connection included.

No credit card
CargoWise-ready

No credit card · Unlimited free testing · GDPR compliant