Collect the returns
Forms come back by scanner, upload, email mailbox or photo. Classification recognises the type of form and its version and joins multi-page sheets into one case.
Document type form
Applications come back filled in: scanned, photographed, often handwritten. Retyping them ties up whole teams.
PaperOffice reads text fields, tick boxes, dates and signatures as a record and flags what is unclear.
Trusted by leading companies worldwide
How it works
The flow is the same for every layout: recognise, extract, check, hand over. Handwritten entries run along.
Forms come back by scanner, upload, email mailbox or photo. Classification recognises the type of form and its version and joins multi-page sheets into one case.
AI-OCR reads printed and handwritten entries, the IDP agent assigns them to the fields. Tick boxes, drop-down choices, stamps and signature fields are seen, not guessed.
Required fields, data types and permitted values are checked. Unclear or contradictory entries go to a person, everything else moves on as a record into your case system.
What this solution covers
Forms change, get filled in untidily and are rarely complete. These are the points PaperOffice covers.
Government sheets, insurance applications, intake forms and your own templates, with no field coordinates per form.
Handwritten entries in boxes, on lines and in free text are read and assigned to the right field.
Boxes, drop-down choices, yes-no fields and rating scales come back as values, not as a description of the image.
Illegible, duplicated or contradictory entries go to a person who sees the original at the exact spot.
Required, data type, pattern and permitted values. A breach branches into a request for more information or into review.
Fields normalised as JSON or CSV, with date, number and currency format per region.
Health and personal data stay in a workspace with its own security level, and redaction is available.
Date of receipt, processing deadline and open requests are kept as fields and watched in the workflow.
What PaperOffice solves it with
Form processing is not a separate island: it uses the same products and modules as the rest of your filing.
Security and compliance
Applications carry personal data and often health details too. Processing, access and filing stay traceable.
Questions about form processing
No. The agent reads labels and layout in context. A form that has been reset or shifted therefore does not break capture.
Yes. Handwriting in boxes, on lines and in free text is recognised and returned with a confidence value. Uncertain spots go to review instead of quietly into the record.
Crosses, ticks and filled boxes are returned as values. Multiple marks and corrections are treated as unclear and put forward for review.
Missing required fields trigger their own branch: a follow-up request, a query or review. The record only moves on once the rule is satisfied.
Yes. You describe in plain language what else should be captured and set type, required flag, pattern and permitted values.
As an export, through the REST API or through a workflow. Values are handed over normalised, with dates and numbers in your system's format.
Yes. Copies, faxes and photos are straightened and read. Older form versions run in the same flow, and the version that was recognised is part of the record.
Measurable customer success
"Enterprise document management for all our mining operations. World class."
"FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours."
"Technical documentation and order processing now run fully automatically."
"Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
"Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
"8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
"Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
"Construction project documentation and compliance are now digital and traceable."
"Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
"Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
"GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible."
"Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
"Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
"Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
"Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
"Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
"Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
"Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
"Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
"Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
"Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
"Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
"Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen."
"Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless."
"Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
"Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
"KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential."
"Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
"Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
"SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
"Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents."
"Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion."
"Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless."
"CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
"Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone."
"Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
"Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
"Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier."
"Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
"Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
"Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
"Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
"Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
"Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
"Prescriptions and medication management now run fully automatically. More time for our patients."
"Centuries-old documents are now digitally searchable. A milestone for our historical archives."
"Our caregivers finally have more time for residents instead of paperwork."
"500,000+ records digitized. Our deputies now find all information instantly."
"Patient records management is now a breeze. Everything automatically captured and archived."
"Inheritance and estate documentation is now efficient and error-free."
"Digital property management for all our residential complexes. Tenants and owners are thrilled."
"With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
"PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
"The documentation of our care services is now digital and automated. More time for our patients."
"Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
"Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
"Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
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