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Legal | Estate Services · Belgrade, Serbia
Naslednik Estate Services
Naslednik, a leading estate and inheritance services company in Serbia, transformed their complex documentation workflows with AI-powered automation.
- 70%Faster processing
- 50,000+Documents digitized
- 14→3Processing days
- 40%Cost reduction
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and the sole official DMS partner of QNAP and ASUSTOR.
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In scope:
- Web, desktop & mobile apps
- REST API & MCP interfaces
- AI, document processing & workflows
- Datacenter & offsite backup
- Support, consulting & integration
- BYOS interfaces
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Claude
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ChatGPT
Verified MCP plugin.
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Since 2019
QNAP
Sole official DMS partner.
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Since 2024
ASUSTOR
Sole official DMS partner.
Learn more- EU datacenterLocations in the EU
- Access control & MFARoles and tenant isolation
- Audit trailFully traceable
- API + MCPOpen integration
- BYOSYour AI. Your data. Your control.
The Situation
Naslednik handles estate settlements and inheritance cases that often span decades of documents - property records, wills, court documents, and financial statements. Each case requires meticulous documentation for legal compliance.
Cases often involved documents from the Yugoslav era, multiple jurisdictions, and various languages. Finding and organizing these documents was extremely time-consuming.
Clients expected faster resolutions, but the complexity of Serbian inheritance law and historical property records made manual processing error-prone.
Some of our cases involve property documents from the 1950s. Finding and organizing decades of records was our biggest bottleneck.
Challenge & Solution
Challenges
- Historical documents spanning 50+ years
- Multiple languages (Serbian, Croatian, German)
- Complex legal compliance requirements
- Documents from various government agencies
- Client expectations for faster case resolution
Solutions with PaperOffice
- AI-powered document digitization and classification
- Multi-language OCR for historical documents
- Automated case file organization by property/client
- Legal compliance tracking and deadline alerts
- Secure client portal for case status updates
Naslednik Estate Services
The Implementation Process
Week 1-2
Legal Assessment
Analysis of document types, compliance requirements, and workflow mapping.
Week 3-4
Historical Migration
Prioritized digitization of active cases and critical historical records.
Week 5-6
System Training
AI training on Serbian legal documents and multi-language recognition.
Week 7+
Full Operation
Complete rollout with ongoing document migration.
Naslednik Estate Services
Measurable Results
70%
faster processing
50K+
Documents digitized
14→3
Processing days
40%
Cost reduction
Before vs. After
Metric
Before
After
Case Processing Time
14 days average
3 days average
Document search
2-4 hours
< 2 minutes
Historical Record Access
Physical archives
Instant digital
Client Updates
Phone/Email
Real-time portal
Compliance Errors
5-8%
< 1%
PaperOffice transformed our ability to serve clients. Cases that took weeks now take days. Our clients see the difference, and so does our bottom line.
Why PaperOffice?
Legal Focused
Built for legal document workflows with compliance tracking and deadline alerts.
Multi-Language
Advanced OCR supporting Cyrillic, Latin scripts, and historical document formats.
Client Portal
Secure portal for client access to case documents and status updates.
Modernize Your Legal Practice
Discover how PaperOffice helps legal professionals manage complex case documentation.
