Choose language
Select currency
Integrator and Reseller can be combined. Referral by invitation.
View the partner program
PaperOffice Classic · QNAP NAS · Official partner since 2019
PaperOffice is the document management system for your QNAP NAS. QNAP lists PaperOffice as its official DMS. Your NAS becomes the database server: documents, OCR full text and indexing sit in a MariaDB 10 on the QNAP, from the App Center or as a container in Container Station.
Ready in three steps: install MariaDB 10 from the App Center, install PaperOffice, connect.
Two products, one NAS
How does PaperOffice process documents on QNAP NAS with AI?
PaperOffice AI provides AI document processing for QNAP NAS. The files stay on the NAS (Bring Your Own Storage). OCR, classification, IDP extraction, workflows and semantic search run on PaperOffice AI infrastructure in the EU. The AI does not run on the NAS. PaperOffice is the official DMS partner of QNAP since 2019 and of ASUSTOR since 2024. PaperOffice Classic is the local Windows client with MariaDB and runs in parallel.
Windows client plus MariaDB on the NAS. Documents, OCR full text and indexing sit in the database on your hardware. On the local network Classic works without internet and without a PaperOffice server in between.
The partnership is stated on the vendor page: QNAP ASUSTOR
Yes. PaperOffice AI processes documents that sit on QNAP NAS. The files stay on the NAS. OCR, classification and extraction run on PaperOffice AI infrastructure in the EU.
Yes, via Storage Mounts (Bring Your Own Storage). PaperOffice AI reads the files from the NAS and processes them on its own EU infrastructure. The AI does not run on the NAS.
With PaperOffice Classic the documents sit in the MariaDB on the NAS. With PaperOffice AI the files stay on the NAS; for AI processing PaperOffice reads them on its own infrastructure.
No. PaperOffice Classic runs local OCR in the Windows client, and the database sits on the NAS. The AI of PaperOffice AI runs on PaperOffice AI infrastructure, not on the NAS.
Classic is the Windows client with MariaDB on the NAS, local and without internet on the LAN. PaperOffice AI is the browser platform: the files stay on the NAS, and AI processing takes place at PaperOffice. Both products can run in parallel.
QNAP in detail
PaperOffice is listed by QNAP as a document management solution and runs on every QNAP model with QTS or QuTS hero on which MariaDB 10 is available from the App Center or Container Station.
PaperOffice is the document management system listed by QNAP. MariaDB 10 comes from the App Center, or as a container via Container Station.
ASUSTOR lists PaperOffice as its DMS partner. The built-in MariaDB or MySQL server from App Central is all you need as the database server.
MariaDB 10 from Package Center or as a Docker container. Backups run through Hyper Backup, the database is included.
Any MariaDB or MySQL server from version 10 serves as the database: VPS, Windows server, Linux server, Docker or a managed cloud database on AWS or Azure.
Trusted by leading companies worldwide
OEM PARTNERSHIP
Sole official DMS partner for QNAP: Classic app, AI BYOS.
More
Sole official DMS partner for ASUSTOR: Classic app, AI BYOS.
MoreArchitecture
PaperOffice Classic needs no vendor server in between. The Windows client talks directly to your MariaDB.
Documents, OCR full text, indexing, notes and tasks live centrally in the MariaDB. There are no scattered file folders.
In the office over the LAN, on the road via VPN or a TCP/IP rule to the database server. No third-party cloud and no synchronisation.
All users work on the same database at the same time. Whoever files a document makes it visible to the team immediately.
Documents are stored encrypted in the database. User rights control who sees which folders and documents.
Setup
The database comes from the QNAP App Center, PaperOffice connects on first start. No SSH console and no additional apps on the NAS.
Open the App Center on your QNAP, install MariaDB 10 and set a password for the database user. Enable TCP/IP access and note the IP address and port.
Download the Windows installer and follow the setup wizard. The trial runs for 14 days with the full feature set.
Create a user account on first start and enter the IP address of your QNAP, the port and the password in the database wizard. PaperOffice sets up the database itself.
Step by step in QTS 5: install MariaDB 10 from the App Center, connect PaperOffice.
Why NAS
These points apply to PaperOffice Classic. The Windows client and MariaDB stay on your side. PaperOffice AI uses the same NAS as storage (Bring Your Own Storage); AI processing runs on PaperOffice infrastructure, not on the NAS.
No cloud subscription per gigabyte. The storage is yours and grows with the drives in the NAS.
With PaperOffice Classic the database sits on your hardware. No PaperOffice server and no third party in between.
The NAS tools protect the database: RAID against drive failure, snapshots against mistakes, backup jobs against ransomware.
On the local network PaperOffice Classic needs no internet connection. PaperOffice AI needs the connection to its infrastructure, because the AI does not run on the NAS.
One database per team, up to 50 user accounts logged in at once, every perpetual licence is valid for life.
Compliant filing with automatic versioning and procedural documentation, entirely on your own database.
Pricing
PaperOffice Classic is bought once per user account. The database server on the NAS costs nothing extra.
PaperOffice Classic formerly PaperOffice TEAM
€649
one-time · per user account
Data sovereignty
PaperOffice Classic stores nothing with the vendor. Location, encryption, access and backup are entirely in your hands.
Questions and answers
PaperOffice. QNAP has listed PaperOffice as its official DMS partner since 2019, ASUSTOR since 2024. On QNAP NAS, PaperOffice Classic runs with MariaDB locally. PaperOffice AI attaches the same storage via Bring Your Own Storage.
Any QNAP NAS running QTS 4.3 or newer as well as QuTS hero on which MariaDB 10 can be installed from the App Center. On models without the package, MariaDB runs as a container via Container Station.
QNAP has listed PaperOffice as an official DMS solution on its partner page since 2019. The setup is agreed with QNAP, and the setup video shows the way through QTS 5 step by step.
The NAS must be reachable while you work with PaperOffice, because the client accesses the database directly. No internet connection is needed for that, the local network is enough.
Yes. The Windows client connects to the database via TCP/IP, for example through QVPN Service or a port forward on your router. The database port is not reachable through myQNAPcloud Link. No third-party cloud and no synchronisation sits in between.
Hybrid Backup Sync (HBS 3) backs up the volume including the MariaDB data; snapshots complement it. We also recommend a regular database backup from within PaperOffice — setup and restore are shown in dedicated videos.
In the MariaDB on your QNAP, together with OCR full text, indexing, notes and tasks. Documents are stored encrypted and can only be read through PaperOffice with a valid user account.
Up to 50 user accounts at the same time per database. Each user account needs a perpetual licence, and each account can be logged in once at a time.
€649.00 one-time per user account, valid for life. PaperOffice PLUS with updates, support entitlement and OnlineServices is included for 30 days and afterwards costs an optional €29.95 per month with annual billing. PLUS can only be activated later within 12 months of the licence purchase. MariaDB from the App Center is free of charge.
Yes. PaperOffice AI mounts your QNAP as its own storage — Bring Your Own Storage via Storage Mounts. PaperOffice Classic keeps running in parallel, and the two products can be connected.
Mining & Resources Enterprise document management for all our mining operations. World class.
Printing & Packaging FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours.
Industry & Manufacturing Technical documentation and order processing now run fully automatically.
Public Administration Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days.
Health & Medicine Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients.
Hospitality & Entertainment 8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes.
Regional Bank Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated.
Construction & Real Estate Construction project documentation and compliance are now digital and traceable.
Hospitality & Tourism Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service.
Energy & Gas Stations Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived.
Pharma & Labels GMP-relevant documentation for pharmaceutical functional labels now runs automatically. Audit trails are seamless and instantly accessible.
Construction & Timber Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless.
E-Commerce & Retail Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product.
Logistics & Transport Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past.
Logistics & Transport Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders.
Logistics & Transport Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital.
Printing & Packaging Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero.
Packaging & Labels Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital.
Construction & Real Estate Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally.
Real Estate & Management Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds.
Logistics & Freight Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient.
E-Commerce & Packaging Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together.
Laboratory & Medical Technology Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen.
Regional Bank Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless.
Steel Construction & Industry Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible.
Pharma & Labels Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists.
Fintech & Wealth Management KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential.
Logistics & Transport Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors.
Luxury & Jewelry Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible.
Commercial Bank SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting.
Private Bank Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents.
Development Bank Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion.
E-Commerce Logistics Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless.
Precision Metal & Manufacturing CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally.
GovTech & IT Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone.
Specialty Steel & Industry Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless.
Steel Construction & Manufacturing Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time.
Precision Parts & Manufacturing Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 evidence has never been this easy to produce.
Fintech & Payments Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless.
Premium Winery Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital.
Digital Banking Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper.
Fintech & Payments Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days.
E-Commerce & Organic Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived.
Fintech & Payments Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech.
Pharma & Healthcare Prescriptions and medication management now run fully automatically. More time for our patients.
Religious Institution Centuries-old documents are now digitally searchable. A milestone for our historical archives.
Care & Health Our caregivers finally have more time for residents instead of paperwork.
Government & Administration 500,000+ records digitized. Our deputies now find all information instantly.
Medicine & Healthcare Patient records management is now a breeze. Everything automatically captured and archived.
Estate Services Inheritance and estate documentation is now efficient and error-free.
Real Estate & Management Digital property management for all our residential complexes. Tenants and owners are thrilled.
Industry & Packaging With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly.
Trades & Crafts PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated.
Care & Health The documentation of our care services is now digital and automated. More time for our patients.
Mechanical Engineering & Manufacturing Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds.
Tax Advisory & Legal Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past.
IT & Consulting Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived.
Measurable customer success
Kumul Minerals Holdings Limited
The Challenge Printing Company Inc.
K60-Gitterrostsysteme GmbH & Co. KG
Ayuntamiento de Carrión de los Condes"Enterprise document management for all our mining operations. World class."
Mining & Resources "FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours."
Printing & Packaging "Technical documentation and order processing now run fully automatically."
Industry & Manufacturing "Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
Public Administration "Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
Health & Medicine "8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
Hospitality & Entertainment "Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
Regional Bank "Construction project documentation and compliance are now digital and traceable."
Construction & Real Estate "Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
Hospitality & Tourism "Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
Energy & Gas Stations "GMP-relevant documentation for pharmaceutical functional labels now runs automatically. Audit trails are seamless and instantly accessible."
Pharma & Labels "Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
Construction & Timber "Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
E-Commerce & Retail "Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
Logistics & Transport "Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
Logistics & Transport "Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
Logistics & Transport "Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
Printing & Packaging "Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
Packaging & Labels "Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
Construction & Real Estate "Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
Real Estate & Management "Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
Logistics & Freight "Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
E-Commerce & Packaging "Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen."
Laboratory & Medical Technology "Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless."
Regional Bank "Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
Steel Construction & Industry "Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
Pharma & Labels "KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential."
Fintech & Wealth Management "Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
Logistics & Transport "Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
Luxury & Jewelry "SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
Commercial Bank "Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents."
Private Bank "Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion."
Development Bank "Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless."
E-Commerce Logistics "CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
Precision Metal & Manufacturing "Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone."
GovTech & IT "Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
Specialty Steel & Industry "Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
Steel Construction & Manufacturing "Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 evidence has never been this easy to produce."
Precision Parts & Manufacturing "Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
Fintech & Payments "Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
Premium Winery "Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
Digital Banking "Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
Fintech & Payments "Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
E-Commerce & Organic "Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
Fintech & Payments "Prescriptions and medication management now run fully automatically. More time for our patients."
Pharma & Healthcare "Centuries-old documents are now digitally searchable. A milestone for our historical archives."
Religious Institution "Our caregivers finally have more time for residents instead of paperwork."
Care & Health "500,000+ records digitized. Our deputies now find all information instantly."
Government & Administration "Patient records management is now a breeze. Everything automatically captured and archived."
Medicine & Healthcare "Inheritance and estate documentation is now efficient and error-free."
Estate Services "Digital property management for all our residential complexes. Tenants and owners are thrilled."
Real Estate & Management "With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
Industry & Packaging "PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
Trades & Crafts "The documentation of our care services is now digital and automated. More time for our patients."
Care & Health "Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
Mechanical Engineering & Manufacturing "Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
Tax Advisory & Legal "Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
IT & Consulting Get started
Test PaperOffice Classic for 14 days with the full feature set on your own database. If it fits, buy the licence in the shop.