Our AI can |
From meter reading to billing – fully automated.
Document AI • Automate AI • Analytics AI – one platform.
Do you know these
problems?
Manual meter reading
Thousands of meter readings are recorded manually – error-prone, time-consuming and expensive. Reader tours cost time and money.
Complex billing
Consumption invoices with different tariffs, levies and taxes require hours of checking and recalculating.
Grid connection applications
Applications for house connections, PV feed-ins or wallboxes pile up – each with different forms and requirements.
Fault reports
Customer complaints and fault reports come via email, phone, letter – without uniform categorization and routing.
Manual vs. PaperOffice AI
Traditional
- Readers drive to every meter
- Manual data entry with errors
- Weeks of processing applications
- Unstructured fault reports
- Paper-based maintenance protocols
- Missing plausibility check
PaperOffice AI
- Photo reading by customers/technicians
- 100% automatic meter reading recognition
- Applications processed in minutes
- Automatic classification & routing
- Digital protocols with AI extraction
- AI-powered plausibility check
AI meter reading
in action
Vision AI analyzes meter photos in real-time – from mobile photo to validated reading in under 1 second.
AI for every
energy process
Photo self-reading
Customers photograph their meter – AI recognizes the reading automatically. No more meter reading appointments needed.
Invoice verification
Automatic validation of consumption invoices against tariffs, levies and historical consumption.
PV feed-in applications
Extract all data from application forms, check completeness, automatically transfer to backend systems.
Maintenance protocols
Digitize handwritten protocols from technicians and convert them into structured datasets.
Customer service tickets
Automatically classify, prioritize and route emails and complaints to the right department.
Contract analysis
Scan supply contracts, grid usage contracts and framework agreements for critical clauses.
PDF AI-Splitter
Automatically split batch bills, meter reading stacks and protocol packages – up to 3,000 pages.
Document anonymization
Redact customer data for audits, regulators or external service providers in GDPR-compliant manner.
Processes without
manual intervention
Meter photo
Customer/technician photographs meter
Vision AI
Recognition & extraction
Validation
Plausibility & anomalies
SAP IS-U
Automatic export
Autonomous AI agents
for customer service
Email Agent
Analyzes incoming customer inquiries, extracts relevant data (customer number, meter reading, concern) and creates draft responses.
Application Agent
Checks grid connection applications for completeness, automatically requests missing documents, routes to case workers.
Fault Agent
Receives fault reports, prioritizes by urgency, dispatches technicians and informs customers about status.
Grid infrastructure
on the map
Manage meter locations, visualize power grids, optimize technician tours – with our integrated map services you have your entire infrastructure in view.
Meter locations
Visualize all meters on the map, filter by type, detect clusters and plan reading routes.
- All meter types
- Cluster view
- Reading routes
Power grid
Visualize gas, electricity and water lines, document route corridors, mark intersections.
- Multi-layer view
- Route documentation
- Intersection points
Tour optimization
Automatically optimize technician routes, minimize travel times, efficiently distribute work orders.
- AI route planning
- Live tracking
- Time window management
Fault management
Locate faults on the map, identify affected areas, automatically inform customers.
- Real-time fault map
- Geo-fencing alerts
- Customer notification
Every energy document
understood
Energy compliance
without compromise
EnWG-compliant
Full compliance with the Energy Industry Act for utilities.
GDPR
Customer data and consumption information are processed according to the highest data protection standards.
GoBD
Audit-proof archiving of all documents according to the principles of proper bookkeeping.
MaKo (GPKE/GeLi)
Support for market communication for data exchange between market partners.
Federal Network Agency
Documentation and reporting for regulatory requirements of the BNetzA.
On-premise option
Critical infrastructure in your own data center – full data sovereignty.
Seamlessly into your
system landscape
Customer Success Stories
Discover how businesses transformed their processes with PaperOffice AI.
Ready for the Energy transition 4.0?
Discover how PaperOffice AI automates your processes – from meter reading to customer service.
No credit card · Unlimited free testing · GDPR compliant