Our AI can |
From claim filing to payout – fully automated in minutes.
Vision AI • Document AI • Automate AI • Agent AI • Security AI – one platform.
Trusted by leading companies worldwide
Only official DMS
Why Insurers Rely on
AI Automation
Document Flood
Thousands of damage photos, medical reports, expert opinions and forms daily – manual review doesn't scale.
Long Processing Times
Customers expect fast settlement. Delays lead to dissatisfaction and complaints to BaFin.
Fraud Detection
Insurance fraud causes billions in damages. Manipulated documents and duplicate claims often go undetected.
Compliance Pressure
Solvency II, GDPR, GDV guidelines – every transaction must be documented and archived audit-proof.
Manual vs. PaperOffice AI
Manual processing
- 15-30 min per claim
- High error rate in data entry
- Fraud hard to detect
- No automatic classification
- Media breaks between systems
- Manual compliance check
PaperOffice AI
- <2 min automated processing
- 100% recognition accuracy
- AI-powered fraud detection
- Automatic document classification
- Seamless system integration
- Automatic compliance documentation
AI damage analysis
in seconds
See how PaperOffice AI analyzes a damage photo – like an experienced assessor, but in 2 seconds instead of 2 hours.
Heavily dented, structural deformation, replacement required
Left-side deformation, check brackets
Housing warped/broken, check LED unit
Minor deformation left side, repair possible
Wheel well dented – suspension check recommended
Repair costs under 40% of current value – no economic total loss
No manipulation detected, original capture
Consistent, capture date plausible
Consistent with accident (side impact)
No duplicate claim, no known fraud vehicle
No synthetic image elements detected
Automatic approval recommended
All checks passed – claim can be settled without manual review.
How Insurers Use
PaperOffice AI
Claims Processing
Automatic capture of damage photos, cost estimates and expert opinions. AI recognizes damage type, calculates settlement amount and identifies anomalies.
Application Processing & Underwriting
Automatically review new insurance applications. Risk assessment through AI analysis of health questionnaires, claims history and external data.
KYC & Identity Verification
Automatic verification of ID documents, address proofs and signatures. Biometric matching and document authenticity check.
Broker Mail Processing
Automatically classify incoming broker mail, assign to the right cases and transfer to core systems.
Health Insurance
Automatically analyze and process medical reports, prescriptions, hospital bills and treatment plans.
Fraud Detection
AI analyzes patterns in claims history, detects manipulated documents and identifies suspicious duplicate claims.
PDF AI-Splitter
Automatically split claim file stacks. AI recognizes document boundaries and names each individual document intelligently.
- Up to 3,000 pages/stack
- LLM-based file naming
- Auto-sort claim files
Document Anonymization
Redact claim files GDPR-compliant – for external assessors, court proceedings or internal audits.
- Court proceedings mode
- External sharing
- Preview or automatic
Automate AI
Automates every step
From claim filing to payout – intelligent workflows with human-in-the-loop, legally secure signatures and full compliance.
Claim Filed
Receipt via app, mail or portal
AI Review
Automatic analysis & classification
Case Worker
Human-in-the-loop when needed
Payout
Automatic settlement
Event-driven Architecture
Every claim, every document, every status change automatically triggers the next steps.
Human-in-the-Loop
Automatic escalation to case workers for edge cases, unclear situations or high amounts.
Digital Signature (eIDAS)
Legally binding electronic signatures for settlement agreements and assignment declarations.
Complete Compliance
Automatic documentation of all decisions for BaFin, Solvency II and internal audits.
Vehicle Damage Claim
Agent AI
24/7 for Your Customers
Intelligent communication across all channels. Answers customer inquiries, explains policies, takes claims and escalates to employees when needed.
Telegram Bot
Claim filing and status inquiries directly in messenger
Web Chat
Embedded in customer portal with document upload
Voice (TTS/STT)
Phone claim filing with speech recognition
Webhook API
Integration into existing customer portals and apps
Knowledge Graph Integration
The agent knows all policies, rates and conditions. It can answer complex coverage questions and create rate comparisons.
Supervisor Mode
For complex cases, emotional customers or escalations, an employee seamlessly takes over. The agent hands over the complete context – no information loss.
One Platform.
Unbeatable power.
Document AI, Automate AI, Agent AI and Security Services work seamlessly together – for maximum automation, security and customer satisfaction.
Document AI
Understands and extracts data from all insurance documents
Automate AI
Orchestrates processes from filing to settlement
Agent AI
Communicates with customers across all channels
Security Services
Protects against fraud and ensures compliance
Complete Process Flow
Security Services in Detail
Device Fingerprint
Detects repeat fraudsters through device identification. Prevents duplicate claims and blocks known fraud devices.
Anonymity Detector
Detects VPN, Tor and anonymous proxies. Suspicious requests are automatically escalated for manual review.
Fake Email Detector
Identifies disposable emails and temporary addresses. Prevents fake accounts for online claims.
All Insurance Documents.
One System.
Highest Standards.
Guaranteed.
BaFin Compliant
Meets all requirements of the German Federal Financial Supervisory Authority
Solvency II
Complete documentation for regulatory reporting
GDPR
Privacy-compliant processing of all personal data
GDV Standard
Compatible with the data standard of the German Insurance Association
ISO 27001
Certified information security management system
Audit-Proof
Complete audit trails for internal and external reviews
Seamless Connection to
Your Systems
Core Systems
SAP FS-CD, Guidewire, msg.Insurance Suite, NAFI
Claims Systems
Guidewire ClaimCenter, INSIS, in|sure Claims
Archiving
d.velop, ELO, DocuWare, OpenText
Communication
BiPRO, GDV-Online, TGIC
Customer Success Stories
Discover how businesses transformed their processes with PaperOffice AI.
Kumul Minerals Holdings Limited
Enterprise document management for all our mining operations. World class.
The Challenge Printing Company Inc.
FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours.
K60-Gitterrostsysteme GmbH & Co. KG
Technical documentation and order processing now run fully automatically.
Ayuntamiento de Carrión de los Condes
Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days.
Kardiologie Waldstrasse
Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients.
Okada Manila
8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes.
PT Bank BPD DIY
Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated.
IDC Construcción
Construction project documentation and compliance are now digital and traceable.
The Palms Beach Hotel & Spa
Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service.
Q1 Energie AG
Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived.
Schreiner MediPharm GmbH & Co. KG
GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible.
Baufritz GmbH & Co. KG
Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless.
Roastmarket GmbH
Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product.
Streck Transport GmbH
Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past.
Nosta Group GmbH
Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders.
Lagermax Lagerhaus und Speditions AG
Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital.
Marzek Etiketten+Packaging GmbH
Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero.
Permapack AG
Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital.
Nordlin Ehitus OÜ
Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally.
Uus Maa Kinnisvarabüroo OÜ
Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds.
CF&S Estonia OÜ
Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient.
Packhelp Sp. z o.o.
Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together.
Sakura Finetek Japan Co., Ltd.
Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen.
Johnan Shinkin Bank
Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless.
Yamato Kogyo Co., Ltd.
Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible.
IL Kwang Label Co., Ltd.
Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists.
Endowus Pte. Ltd.
KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential.
Freight Links Express Holdings Ltd.
Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors.
Selberan Sdn Bhd
Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible.
Kiatnakin Phatra Bank PCL
SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting.
Hatton National Bank PLC
Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents.
BRAC Bank PLC
Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion.
Scommerce JSC (Giao Hàng Nhanh)
Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless.
Gulf Metal Industries LLC
CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally.
Elm Company
Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone.
Bisalloy Steels Pty Ltd
Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless.
Pacific Steel Fabrications Ltd.
Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time.
Maple Precision Metalworks Ltd.
Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier.
Clip SA de CV
Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless.
Bodega Catena Zapata
Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital.
Ualá
Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper.
Yoco Technologies (Pty) Ltd
Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days.
Faithful to Nature (Pty) Ltd
Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived.
Flutterwave Inc.
Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech.
HealthInLoc Apotheke Lissabon
Prescriptions and medication management now run fully automatically. More time for our patients.
Patriarchat Lissabon
Centuries-old documents are now digitally searchable. A milestone for our historical archives.
Seniorenresidenz am Park
Our caregivers finally have more time for residents instead of paperwork.
Baldwin County Sheriff's Office
500,000+ records digitized. Our deputies now find all information instantly.
Via Creative Leipzig
Patient records management is now a breeze. Everything automatically captured and archived.
Naslednik Serbien
Inheritance and estate documentation is now efficient and error-free.
El Guijo Hausverwaltung Madrid
Digital property management for all our residential complexes. Tenants and owners are thrilled.
Ritter Verpackungen
With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly.
Herrmann Handwerk
PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated.
Hartung Pflegedienst
The documentation of our care services is now digital and automated. More time for our patients.
Doratec Maschinenbau
Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds.
Cebras Steuerberatung
Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past.
Butterfly IT Consulting
Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived.
Ready to automate
your claims processes?
Claim filing in 2 minutes. Fraud detection in seconds. BaFin-compliant from day 1.
No credit card · GDPR-compliant · Ready to use immediately