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Workspace Phone Agent

Share a workspace. Access it by phone.

Invite external recipients via workspace share — with optional phone access to the same workspace context. Phone Agent, share gateway, PIN and mobile number. No app required.

1 Share gateway
PIN Identification
24/7 Available
WS Workspace context
No credit card Free starting credit
Workspace Phone Agent Active call
00:42
STT
LLM
TTS
Recipient: What does the contract with Miller Ltd. say in the workspace?
Agent: In the shared workspace, the contract with Miller Ltd. runs until Dec 31, 2026 — notice period 3 months.

Trusted by leading companies worldwide

Workspace Share Phone Agent

Set up sharing — start calling

The phone agent is bound to the shared workspace — not a loose SIP account. One share gateway, many recipients, each with mobile number and PIN.

1

Create workspace share

Invite recipients by email and enable phone access for that share.

2

Configure telephony agent

Mobile number, PIN, language and voice per share — the Phone Agent uses workspace context.

3

Call the share gateway

All phone recipients dial the same inbound number. The system identifies share and recipient via mobile number + PIN.

One gateway, many shares

Central inbound number per Phone Agent — each share stays logically separate.

PIN + mobile number

Only approved recipients with stored mobile number and PIN reach the workspace.

Full workspace context

Documents, metadata and permissions of the shared workspace — not the entire account.

Video

Phone Agent in action

See how PaperOffice Phone Agent works in practice — in this video.

Phone Agent in action
Voice Pipeline

Real-time speech processing

From call via share gateway to answers with workspace knowledge — in milliseconds.

1

Call via share gateway

Recipient dials the inbound number — identified by mobile number and PIN of the workspace share

2

Speech-to-text

139 languages transcribed in real time

3

LLM + workspace context

Phone Agent with RAG on the shared workspace — permissions remain enforced

4

Text-to-speech

Natural HD voice responds instantly

Workspace-bound access

Phone access to the shared workspace

The phone agent only sees what the workspace share allows — search documents, answer questions, act within the granted scope.

Phone Agent
Shared docs
Open tickets
Contracts
Contacts

No app required

Recipients call in — no login, no dashboard, just phone and PIN.

Live workspace data

Answers reflect the current state of the shared workspace.

Share permissions

Phone access respects the same boundaries as the workspace share.

Phone share features

More than voicemail

Workspace share with Phone Agent — for partners, customers and external teams.

139 languages

Automatic language detection — optionally set language and voice per share.

Configurable per share

Natural voice

High-quality TTS voices or gateway defaults of the Phone Agent.

HD voice

Telephony-only share

Grant phone access only — without full app access.

Granular

Available 24/7

Share gateway and agent run continuously — no queue.

∞ lines
Phone actions

What the agent can do in the workspace share

Search documents
Check status
State appointments
Create tickets
PIN identification
Escalate to staff
MCP Integration

Telephony in your AI tools

Manage workspace shares and telephony agent via MCP — e.g. po_workspaces_share_create and po_workspaces_telephony_agent_set directly from Claude, ChatGPT, Grok or Cursor.

Claude Native MCP
ChatGPT MCP ready
Grok MCP ready
Cursor MCP ready
Cline MCP ready
Windsurf MCP ready
Share + telephony via MCP
MCP Protocol
PaperOffice Agent
claude_desktop_config.json
{ "mcpServers": { "paperoffice": { "url": "https://mcp.paperoffice.ai/claude" } }
}
Share permissions enforced at API level
Telephony agent get/set via MCP
300+ MCP tools via MCP protocol
GDPR compliant & end-to-end encrypted
Comparison

Classic IVR vs. Workspace Phone Agent

Feature
Classic IVR
Workspace Phone Agent
Context
No document context
Shared workspace
Access
Public number
Mobile number + PIN per share
Setup
Program PBX menus
Create share, enable phone
Availability
Often overloaded
24/7 Phone Agent

Ready for Workspace Phone Agent?

Share a workspace, enable phone access — in minutes.

No credit card Share gateway in minutes

Where would you like to try PaperOffice?

Workspace and Playground are built for the computer. Grids, batch processing, and the API Playground need a wide screen and a keyboard.

Workspace on the computer. On the phone: capture and approve.

Send to yourself by email Open PaperOffice Mobile
Register free Open app PaperOffice App The full product: web, desktop, and mobile. Capture, organize, search, and work on documents with your team. Free account required Open playground Playground Try selected functions immediately — without registration, using a restricted demo API key. A restricted demo API key