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Claude & ChatGPT — Supercharged.
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Our AI can |

KYC checks in 2 minutes instead of 30. Loan applications in hours instead of days.
Our AI automates your document processes – BaFin-compliant and GDPR-secure.

BaFin-compliant
GDPR
MaRisk
SOC 2
LoanApplication.pdf Processed
Applicant ████████████
Loan amount € 250.000
Term 120 months
Credit rating Verified
Video

Banks and Finance in action

See how PaperOffice Banks and Finance works in practice — in this video.

Banks and Finance in action

Trusted by leading companies worldwide

SUPER TRUST

The world’s exclusive sole DMS partner for QNAP and ASUSTOR.

Dedicated landing pages, direct integration, data stays on your NAS.

ISO 27001
ISO 27001 and SOC 2 Type II in certification. Interim audits available on request under NDA.
SOC 2 Type 2
ISO 27001 and SOC 2 Type II in certification. Interim audits available on request under NDA.
The Challenges

Document processes in financial services.

Long processing times

Loan applications take days instead of hours. Customers wait, competitors win.

Time-consuming KYC checks

Each customer means 30+ minutes of manual document review and data entry.

Regulatory pressure

BaFin, MaRisk, GDPR – constantly new requirements with the same staff.

Compliance risks

Manual errors in AML checks can mean million-dollar fines.

The Difference

Manual vs. PaperOffice AI

Time waster

Manual processing

  • Review each document manually
  • Type in data
  • Error-prone (15-25%)
  • No audit trail
30 min per KYC check
2-3 days per loan application
Game changer

PaperOffice AI

  • Automatic document recognition
  • AI extraction in seconds
  • high extraction quality
  • Complete audit trail
2 min per KYC check
15 min per loan application
93% faster – fully automated!
15x faster KYC: 30 min → 2 min
Up to 95% cheaper Per document process
0 errors 100% Compliance
300+
Fine-tuned LLMs
No generic GPT. Specialized.
Finance Intelligence

Every LLM trained on financial documents

Loan agreements, KYC documents, invoices, compliance records, balance sheets – precise down to the detail. Extraction without separate model training.

high extraction quality
<1s Response
BaFin-Compliant
50+ Languages
Use Cases

Core processes with Document Intelligence.

Most popular use case

KYC Verification

Automatic verification of IDs, passports and proof of address documents. Sanctions list matching included.

  • ID verification
  • Address proof check
  • PEP & sanctions lists
  • Risk scoring
Time savings: 93%

Loan Processing

Complete extraction from loan applications, income statements and credit documents.

  • Application forms
  • Payslips
  • Bank statements
  • Credit check
Processing time: -90%

AML Compliance

Automatic analysis of transactions and documents for anti-money laundering.

  • Transaction analysis
  • Suspicious activity reports
  • Source of funds
  • Audit reports
Compliance: 100%

Invoice Processing

Automatic capture and posting of incoming invoices with/SAP integration.

  • Invoice data extraction
  • Automatic posting
  • Duplicate detection
Cost: -85%

Contract Management

Extraction of all contract clauses, terms and conditions from loan and framework agreements.

  • Clause recognition
  • Deadline monitoring
  • Condition comparison
  • Risk analysis
Accuracy: high extraction quality

Account Opening

Digital onboarding of new customers with automatic document verification and data transfer.

  • Identity verification
  • Form data extraction
  • Core banking sync
  • Digital signature
Onboarding: 5 min

PDF AI Splitter

Automatically split bulk bank PDFs. The AI recognizes statements, monthly reports and intelligently names each document.

  • Up to 3,000 pages/batch
  • LLM-based file naming
  • Auto-sorting
  • Statement recognition
Processing: ~32s

Document Anonymization

GDPR-compliant redaction of customer data – for compliance audits, external auditors or internal review. With preview or fully automatic.

  • Redact financial data
  • IBAN & account numbers
  • Internal audit mode
  • BaFin-audit ready
Compliance: 100%
Process Automation

Automate AI
Automates every step

From application review to approval – intelligent workflows with human-in-the-loop, legally compliant signatures and full compliance.

Intake Document captured
AI Analysis Data extracted
Routing Conditional forwarding
Approval Human-in-the-loop
Signature eIDAS-compliant
Completion Archived

Event-driven Architecture

Workflows automatically respond to events: new document, status change, deadline expiry.

  • Trigger-based automation
  • Conditional branching
  • Parallel paths

Human-in-the-Loop

Critical decisions are automatically escalated for manual review.

  • Loan approval >€100k
  • Suspicious activity reports (AML)
  • Compliance exceptions

eIDAS Signatures

Legally compliant digital signatures for contracts, approvals and compliance documents.

  • Qualified signatures (QES)
  • Multi-party signing
  • Audit trail

Compliance-Ready

Automatic documentation of all steps for audits and regulatory authorities.

  • GDPR & GoBD
  • MaRisk-compliant
  • Complete audit trail
Example: €250,000 loan application
1 Application received → Document AI extracts all data 2s
2 Credit check performed automatically 5s
3 Amount >€100k → Escalation to loan officer Auto
4 Officer approves → eIDAS signature requested 1 click
Contract signed, archived, customer notified Done
Communication

Agent AI
24/7 for your customers

Intelligent communication across all channels. Answers customer inquiries, explains documents, escalates to staff when needed.

Telegram Bot

Customers ask directly via Telegram – account balance, application status, documents.

24/7 available

Web Chat

Embedded chat on your website with Knowledge Graph integration.

Instant Response

Voice I/O

Voice input and output with natural voice.

10+ Voices

Webhook

Integration into existing ticket systems (Zammad, Zendesk, etc.).

Auto-Reply
What's the status of my loan application?
Your application from Jan 15 has been approved. The contract documents were sent by email today. Would you like me to show you the details?
Yes please!
LoanContract_K2024-0815.pdf Artifact

Knowledge Graph Integration

The agent knows all documents, contracts and relationships. It answers questions based on real data from your DMS.

  • Real-time document search
  • Retrieve contract information
  • Automatic status updates

Supervisor Mode

For complex questions or complaints, an employee takes over seamlessly – the customer notices no interruption.

Escalation alert
1-click takeover
Live monitoring
The Synergy

One Platform.
Unbeatable power.

Document AI, Automate AI, Agent AI and Security Services work seamlessly together – for maximum automation, security and customer satisfaction.

01

Document AI

Understands, extracts, connects

  • 300+ Fine-tuned LLMs
  • Knowledge Graph
  • Semantic Search
02

Automate AI

Automates every process

  • Event-driven
  • Human-in-the-Loop
  • eIDAS Signatures
03

Agent AI

Communicates with customers

  • Multi-Channel
  • Voice I/O
  • Supervisor Mode
04

Security Services

Protects the entire process

  • Device Fingerprint
  • Anonymity Detector
  • Fake Email Detector
The complete process
Security Check
Document AI
Automate AI
Approval
Agent AI

Example loan application: Security Services verify the applicant → Document AI extracts all data → Automate AI routes to approval → Upon approval → Agent AI notifies the customer automatically across all channels.

Security Services in Detail

Device Fingerprint

Unique device identification for online applications.

  • Detect duplicate accounts
  • Block after rejection
  • Bot detection

Anonymity Detector

Detects VPN, proxy and Tor from applicants.

  • VPN detection
  • Proxy detection
  • Tor exit nodes

Fake Email Detector

Detects disposable and temporary email addresses.

  • Disposable emails
  • Temp mail services
  • Domain validation
Document Types

These documents we process
automatically

IDs & Passports
Invoices
Loan contracts
Bank statements
Payslips
Applications
Land registry extracts
Annual reports
Correspondence
Compliance docs
Powers of attorney
Any PDF/image
Security & Compliance

Compliance-ready. Auditable.

Your financial data deserves the highest protection. We deliver.

BaFin-compliant

Meets all regulatory requirements of the German financial supervisory authority.

GDPR & MaRisk

100% compliant with European data protection guidelines and banking supervision.

AES-256 Encryption

Military-grade encryption for all data in transit and at rest.

EU Datacenter

Own data centers in the EU. no US hyperscaler cloud, no US cloud.

Audit Trail

Complete logging of all access for audit reviews.

SOC 2 Type II

Certified security processes according to international standards.

GDPR SOC 2 HIPAA ISO 27001
Integrations

Connect to existing systems.

SAP
Navision
Temenos
Finastra
Oracle
REST API
Webhooks
Case Studies

Customer Success Stories

Discover how businesses transformed their processes with PaperOffice AI.

PG Mining & Resources
compliance rate

Kumul Minerals Holdings Limited

Enterprise document management for all our mining operations. World class.

US Printing & Packaging
faster print approvals

The Challenge Printing Company Inc.

FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours.

DE Industry & Manufacturing
efficiency increase

K60-Gitterrostsysteme GmbH & Co. KG

Technical documentation and order processing now run fully automatically.

ES Public Administration
faster processing

Ayuntamiento de Carrión de los Condes

Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days.

DE Health & Medicine
less administrative effort

Kardiologie Waldstrasse

Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients.

PH Hospitality & Entertainment
faster document assignment

Okada Manila

8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes.

ID Regional Bank
faster credit review

PT Bank BPD DIY

Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated.

DO Construction & Real Estate
time saved

IDC Construcción

Construction project documentation and compliance are now digital and traceable.

KW Hospitality & Tourism
fewer paper processes

The Palms Beach Hotel & Spa

Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service.

DE Energy & Gas Stations
faster receipt processing

Q1 Energie AG

Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived.

DE Pharma & Labels
compliance documentation

Schreiner MediPharm GmbH & Co. KG

GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible.

DE Construction & Timber
less planning effort

Baufritz GmbH & Co. KG

Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless.

DE E-Commerce & Retail
faster order processing

Roastmarket GmbH

Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product.

DE Logistics & Transport
faster freight documentation

Streck Transport GmbH

Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past.

DE Logistics & Transport
less search time

Nosta Group GmbH

Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders.

AT Logistics & Transport
efficiency increase

Lagermax Lagerhaus und Speditions AG

Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital.

AT Printing & Packaging
digitized production documentation

Marzek Etiketten+Packaging GmbH

Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero.

CH Packaging & Labels
less administrative effort

Permapack AG

Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital.

EE Construction & Real Estate
faster project execution

Nordlin Ehitus OÜ

Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally.

EE Real Estate & Management
faster contract closing

Uus Maa Kinnisvarabüroo OÜ

Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds.

EE Logistics & Freight
faster customs clearance

CF&S Estonia OÜ

Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient.

PL E-Commerce & Packaging
efficiency gain

Packhelp Sp. z o.o.

Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together.

JP Laboratory & Medical Technology
compliance rate

Sakura Finetek Japan Co., Ltd.

Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen.

JP Regional Bank
faster loan processing

Johnan Shinkin Bank

Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless.

JP Steel Construction & Industry
efficiency increase

Yamato Kogyo Co., Ltd.

Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible.

KR Pharma & Labels
faster approval processes

IL Kwang Label Co., Ltd.

Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists.

SG Fintech & Wealth Management
automated KYC verification

Endowus Pte. Ltd.

KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential.

SG Logistics & Transport
faster hazmat documentation

Freight Links Express Holdings Ltd.

Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors.

MY Luxury & Jewelry
efficiency gain

Selberan Sdn Bhd

Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible.

TH Commercial Bank
less processing time

Kiatnakin Phatra Bank PCL

SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting.

LK Private Bank
digitized client records

Hatton National Bank PLC

Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents.

BD Development Bank
faster microfinance review

BRAC Bank PLC

Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion.

VN E-Commerce Logistics
faster parcel documentation

Scommerce JSC (Giao Hàng Nhanh)

Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless.

AE Precision Metal & Manufacturing
efficiency increase

Gulf Metal Industries LLC

CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally.

SA GovTech & IT
digitized government documents

Elm Company

Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone.

AU Specialty Steel & Industry
faster quality documentation

Bisalloy Steels Pty Ltd

Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless.

NZ Steel Construction & Manufacturing
less administration overhead

Pacific Steel Fabrications Ltd.

Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time.

CA Precision Parts & Manufacturing
efficiency gain

Maple Precision Metalworks Ltd.

Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier.

MX Fintech & Payments
automated contract review

Clip SA de CV

Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless.

AR Premium Winery
less documentation effort

Bodega Catena Zapata

Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital.

AR Digital Banking
automated KYC verification

Ualá

Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper.

ZA Fintech & Payments
faster onboarding

Yoco Technologies (Pty) Ltd

Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days.

ZA E-Commerce & Organic
efficiency gain

Faithful to Nature (Pty) Ltd

Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived.

NG Fintech & Payments
automated compliance

Flutterwave Inc.

Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech.

PT Pharma & Healthcare
time saved

HealthInLoc Apotheke Lissabon

Prescriptions and medication management now run fully automatically. More time for our patients.

PT Religious Institution
digitized archives

Patriarchat Lissabon

Centuries-old documents are now digitally searchable. A milestone for our historical archives.

DE Care & Health
less documentation effort

Seniorenresidenz am Park

Our caregivers finally have more time for residents instead of paperwork.

US Government & Administration
faster access

Baldwin County Sheriff's Office

500,000+ records digitized. Our deputies now find all information instantly.

DE Medicine & Healthcare
less manual effort

Via Creative Leipzig

Patient records management is now a breeze. Everything automatically captured and archived.

RS Estate Services
faster processing

Naslednik Serbien

Inheritance and estate documentation is now efficient and error-free.

ES Real Estate & Management
efficiency gain

El Guijo Hausverwaltung Madrid

Digital property management for all our residential complexes. Tenants and owners are thrilled.

DE Industry & Packaging
time saved in invoice processing

Ritter Verpackungen

With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly.

DE Trades & Crafts
less manual work

Herrmann Handwerk

PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated.

DE Care & Health
less documentation effort

Hartung Pflegedienst

The documentation of our care services is now digital and automated. More time for our patients.

DE Mechanical Engineering & Manufacturing
faster document search

Doratec Maschinenbau

Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds.

DE Tax Advisory & Legal
efficiency increase in receipt processing

Cebras Steuerberatung

Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past.

DE IT & Consulting
efficiency increase

Butterfly IT Consulting

Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived.

30s
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For Banks & Financial Services

Test Document Intelligence for financial services.

Test live or request a demo for banking and finance teams.

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Unlimited free testing

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