Capture the document
Front and back are photographed, uploaded or taken from a mailbox. Classification recognises the type of ID, the issuing country and the side, and links both shots to the same case.
Document type ID
The ID is captured. The data is matched and protected.
ID copies arrive as photo, scan or PDF. Every copy holds more data than the case actually needs.
PaperOffice reads name, date of birth, number and validity as fields, with an MRZ match and a deletion rule.
No credit card No template per country Redaction and deletion rule built in
Trusted by leading companies worldwide
OEM PARTNERSHIP
Hardware giants choose PaperOffice exclusively.
How it works
From an ID photo to a checked record.
The flow is the same for every type of ID: capture, extract, match, protect. Front and back stay one case.
Extract the fields
AI-OCR also reads tilted photos and weak copies, the IDP agent pulls name, date and place of birth, number, authority and validity. The machine-readable zone is read along.
Match and protect
MRZ and printed fields are compared, expired documents stand out. Details you do not need are then redacted and the copy is filed in a workspace with a deletion rule.
Ways into ID capture
- Web app Upload an ID and check the fields before they are taken over.
- Batch Capture whole folders of ID copies in a single pass.
- Workflow Onboarding: capture, match, redact, set the deletion date.
- REST API Hand images over from your portal and pull the fields back.
- MCP Claude, ChatGPT and Cursor ask for the status of a case.
- Mobile Photograph the ID on a mobile device and submit it right away.
What this solution covers
More than name and number.
ID documents differ by type, country and year of issue. These are the points PaperOffice covers.
- Every type of ID
ID card, passport, driving licence, residence permit, health card and staff badge.
- Photo instead of flatbed
Tilted shots, weak copies and photos from a mobile device are straightened and read.
- Person and document
Name, date and place of birth, nationality, document number, authority, date of issue and validity.
- Human review
Unclear fields go to a person who sees the source location in the image and confirms or corrects it.
- MRZ match
The machine-readable zone is read along and compared with the printed fields; a mismatch branches into review.
- Handover to your system
Fields as JSON or CSV, via REST API or workflow into onboarding, CRM or the personnel file.
- Redaction and separation
Details you do not need are removed from the copy for good, and workspaces separate clients and departments.
- Validity and deletion
The expiry date is a field, and every copy gets a retention and deletion rule from its workspace.
What PaperOffice solves it with
Six building blocks, one case.
ID capture is not a separate island: it uses the same products and modules as the rest of your filing.
IDP Agents The IDP agent reads person, document number and validity as fields from every type of ID. AI-OCR AI-OCR also reads tilted mobile photos and weak copies, line by line with position. Redact Agent The Redact Agent removes details you do not need from the copy for good, not just visually. Classification Classification recognises type of ID, country and side, and pairs front with back. Human-in-the-Loop Human-in-the-loop defines which fields a person confirms before they move on. Workspaces Workspaces separate clients and departments and set security level and deletion rule.
Security and compliance
ID data stays in the EU.
ID data needs particular protection. Processing, access and deletion have to be provable.
EU data centerISO 27001SOC 2 Type IIGDPR
Security and compliance Location
Processing in our own EU data centers on our own hardware.
Encryption
AES-256 at rest, TLS 1.3 in transit.
Data minimisation
Details you do not need can be removed for good before filing.
Deletion
Retention and deletion rule per workspace, every access in the audit trail.
Questions about ID capture
What you should know before you start.
Which ID documents are read?
ID cards, passports, driving licences, residence permits, health cards and staff badges. What is on the document is what gets read, with no template per country or year of issue.
Do you check whether the ID is genuine?
No. PaperOffice reads the details on the document and compares them with each other, for example MRZ against the printed fields and the expiry date against the day of the check. That is explicitly not an authenticity check based on security features.
Is a photo from a phone enough?
Usually yes. Tilted shots and weak copies are straightened and read. With heavy glare or a cut-off edge the review step sends the case back instead of guessing.
How do you protect this sensitive data?
Processing in our own EU data centers, filing in a workspace with its own security level, retention period and deletion rule. Details you do not need can be redacted beforehand for good.
Can we take over only selected fields?
Yes. You decide which fields go into the target system. Everything else is not handed over, or is removed from the copy before filing.
What happens with expired documents?
The expiry date is a field. If it lies before the day of the check, the workflow branches into review or requests a current document.
How does the data reach our onboarding?
Through the REST API, through a workflow or as an export. The path is the same for a single case as for a whole batch.
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90%
compliance rate
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faster print approvals
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faster processing
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Mining & Resources "FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours."
Printing & Packaging "Technical documentation and order processing now run fully automatically."
Industry & Manufacturing "Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
Public Administration "Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
Health & Medicine "8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
Hospitality & Entertainment "Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
Regional Bank "Construction project documentation and compliance are now digital and traceable."
Construction & Real Estate "Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
Hospitality & Tourism "Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
Energy & Gas Stations "GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible."
Pharma & Labels "Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
Construction & Timber "Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
E-Commerce & Retail "Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
Logistics & Transport "Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
Logistics & Transport "Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
Logistics & Transport "Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
Printing & Packaging "Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
Packaging & Labels "Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
Construction & Real Estate "Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
Real Estate & Management "Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
Logistics & Freight "Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
E-Commerce & Packaging "Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen."
Laboratory & Medical Technology "Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless."
Regional Bank "Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
Steel Construction & Industry "Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
Pharma & Labels "KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential."
Fintech & Wealth Management "Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
Logistics & Transport "Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
Luxury & Jewelry "SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
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E-Commerce Logistics "CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
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GovTech & IT "Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
Specialty Steel & Industry "Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
Steel Construction & Manufacturing "Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier."
Precision Parts & Manufacturing "Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
Fintech & Payments "Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
Premium Winery "Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
Digital Banking "Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
Fintech & Payments "Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
E-Commerce & Organic "Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
Fintech & Payments "Prescriptions and medication management now run fully automatically. More time for our patients."
Pharma & Healthcare "Centuries-old documents are now digitally searchable. A milestone for our historical archives."
Religious Institution "Our caregivers finally have more time for residents instead of paperwork."
Care & Health "500,000+ records digitized. Our deputies now find all information instantly."
Government & Administration "Patient records management is now a breeze. Everything automatically captured and archived."
Medicine & Healthcare "Inheritance and estate documentation is now efficient and error-free."
Estate Services "Digital property management for all our residential complexes. Tenants and owners are thrilled."
Real Estate & Management "With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
Industry & Packaging "PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
Trades & Crafts "The documentation of our care services is now digital and automated. More time for our patients."
Care & Health "Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
Mechanical Engineering & Manufacturing "Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
Tax Advisory & Legal "Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
IT & Consulting 30sec
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