AI Ticket Agent for Intelligent Support
Automatic ticket processing with AI. Sentiment analysis, intelligent response suggestions and seamless integration into your HelpDesk. Access to your entire enterprise knowledge.
Dear Mr. Miller, I apologize for the inconvenience. I have just resent your invoice #INV-2024-0892 to your email. Please also check your spam folder.
Trusted by leading companies worldwide
Only official DMS
From Ticket to Solution in Seconds
Intelligent automation for faster, better support.
Ticket Arrives
Email, widget, API – all channels
Sentiment Analysis
Detect mood & urgency
Context Search
RAG searches knowledge base
AI Response
Perfect answer generated
Intelligence in Every Ticket
State-of-the-art AI technology for first-class support.
Sentiment Analysis
Automatically detects customer mood and prioritizes accordingly.
AI Suggestions
Intelligent response suggestions based on context and knowledge base.
Auto-Reply
Simple requests are answered fully automatically.
Auto-Translation
Automatically translate tickets to the agent's language.
Support with Access to EVERYTHING
Your ticket agent searches the entire enterprise knowledge for perfect answers. One ticket. All information.
Semantic Search
Finds relevant information even without exact keywords.
Context Awareness
Considers previous tickets and customer interactions.
Source Citations
Every answer with reference to the sources used.
Structured Support Process
Clear statuses and priorities for efficient work.
Open
New ticket received
Pending
Waiting for customer reply
In Progress
Agent working on it
Resolved
Problem fixed
Tickets from All Channels
Works Inside Your AI Tools
Use your Ticket Agent directly from Claude, ChatGPT, Cursor and any MCP-compatible tool. Manage support from anywhere.
{
"mcpServers": {
"paperoffice": {
"url": "https://mcp.paperoffice.ai/claude",
"headers": {
"Authorization": "Bearer YOUR_API_KEY"
}
}
}
}Manual vs. PaperOffice Ticket Agent
Ready for Intelligent Support?
Start with the AI Ticket Agent in just minutes.