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CASE STUDY
GovTech & IT Services

Elm Company

Riad, Saudi Arabia

Elm Company, the digital backbone of Saudi Arabia, uses PaperOffice AI to process government documents as part of the national digitalization strategy Vision 2030.

97%
Digitized documents
100K+
Documents/day
99.9%
Availability
RTL
Native Arabic

Trusted by leading companies worldwide

Elm Company

The Situation

Elm Company is Saudi Arabia's leading GovTech provider and is responsible for digitizing numerous government processes. The company processes hundreds of thousands of documents daily.

Saudi Arabia's Vision 2030 demands the full digitization of all government processes. The time pressure is immense, and the document volumes are massive.

Arabic documents with their right-to-left (RTL) script pose special requirements for OCR recognition and document classification.

Vision 2030 requires full digitization. PaperOffice processes government documents for the digital backbone of Saudi Arabia.

Challenge & Solution

Challenges

  • Hundreds of thousands of government documents daily
  • Arabic RTL documents with specific OCR requirements
  • Highest security requirements for government data
  • Strict timeline of the Vision 2030 roadmap
  • Legacy systems and paper-based legacy processes

Solutions with PaperOffice

  • Scalable document processing system for 100K+ documents/day
  • Specialized Arabic OCR with RTL support
  • On-premise deployment with highest security standards
  • Automatic classification and routing to competent authorities
  • Bulk migration of legacy documents

The Implementation Process

Phase 1
Security audit
Security certification and on-premise deployment.
Phase 2
Pilot Authority
Implementation in a pilot authority with 50,000 documents.
Phase 3
Scaling
Expansion to further authorities and services.
Phase 4
Full Operation
Full load with more than 100,000 documents per day.

Measurable Results

97%
Digitized
100K+
Documents/day
99.9%
Availability
RTL
Arabic as a native language

Before vs. After

Metric
Before
After
Document Processing
Weeks (manual)
Minutes
Citizen Service Requests
15-30 days
< 3 days
Digitizationsgrad
25%
97%
Data Security
Paper files
Encrypted/On-premise
Cross-Agency Search
Not possible
In seconds

Vision 2030 requires full digitization. PaperOffice processes government documents for the digital backbone of Saudi Arabia.

Why PaperOffice?

GovTech expertise
Proven in the digitization of government processes at a national level.
Highest Security
On-premise capable with national security standards.
Native Arabic
Specialized OCR and document processing for Arabic RTL documents.

GovTech Digitization

Discover how PaperOffice helps governments with digital transformation.

Where would you like to try PaperOffice?

Computer and smartphone are connected: workspace on the computer, capture on the phone.

Your trial is ready

Where would you like to start?

The full workspace is optimized for the computer. The mobile version is for capturing, reviewing, and approving documents.

app.paperoffice.ai

Start on the computer

A personal access link will be sent to the email address provided.

Open PaperOffice Mobile

Capture and work with documents directly on the smartphone.

Open mobile version
Register free Open app PaperOffice App The full product: web, desktop, and mobile. Capture, organize, search, and work on documents with your team. Free account required Open playground Playground Try selected functions immediately — without registration, using a restricted demo API key. A restricted demo API key