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FAQ

Frequently Asked Questions

Answers to the most important questions about PaperOffice AI

Trusted by leading companies worldwide

Getting Started

What is PaperOffice AI?

PaperOffice AI is an AI platform for intelligent document processing. With over 800 specialized LLMs, we extract, classify, and validate data from any document - without templates and without training.

How do I start with PaperOffice AI?

Sign up for free at app.paperoffice.ai. You'll receive free starting credit - no credit card required. Within minutes, you can process your first documents.

What document types are supported?

PDF, images (JPG, PNG, TIFF), scanned documents, Word, Excel, and many more. Our AI processes invoices, contracts, forms, IDs, medical documents, and virtually any other document type.

Pricing & Billing

How does billing work?

PaperOffice AI uses a credit system. Each processing consumes credits based on complexity. You can purchase credits as a package or choose a subscription.

Is there a free version?

Yes! You receive Free starting credit upon registration. This allows you to test all features without restrictions.

Security

Where is my data processed?

All data is processed exclusively in our own data centers in Germany. We don't use external cloud providers. 100% GDPR compliant.

What certifications do you have?

ISO 27001, SOC 2 Type II, HIPAA-ready, GoBD-compliant. Our infrastructure meets the highest security standards for regulated industries.

More questions?

Our support team is happy to help

Contact us