Privacy Policy
Transparency about the processing of your personal data
100% GDPR Compliant
Your privacy is very important to us. We process your data in accordance with the European General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for data processing on this website is:
PAPEROFFICE ENTERPRISE OPERATIONS, S.L.
CIF: B71542294
Calle Cataluña 8, Planta 4, Bajo
31006 Pamplona (Navarra), Spain
E-Mail: privacy@paperoffice.ai
2. Collection and Storage of Personal Data
2.1 When Visiting the Website
When you access our website, information is automatically transmitted to the server by your browser. This information is temporarily stored in a log file:
- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Website from which access was made (referrer URL)
- Browser used and, if applicable, the operating system
2.2 When Using Our Services
When registering for our services, we collect:
- Email address
- Name / Company name
- Payment information (for paid services)
- Usage data of PaperOffice services
3. Purposes of Data Processing
We process your personal data for the following purposes:
- Provision of the website and our services
- Contract processing and customer support
- Improvement of our products and services
- Marketing and advertising (only with your consent)
- Fulfillment of legal obligations
4. Legal Bases
Processing is based on:
- Art. 6 (1) (a) GDPR – Consent
- Art. 6 (1) (b) GDPR – Contract performance
- Art. 6 (1) (c) GDPR – Legal obligation
- Art. 6 (1) (f) GDPR – Legitimate interest
5. Data Storage
5.1 Storage Location
Your data is stored exclusively in European data centers. We do not use cloud services outside the EU for storing personal data.
5.2 Storage Duration
We store your data only as long as necessary for the purposes for which it was collected or as long as statutory retention periods apply.
6. Your Rights
You have the following rights regarding your personal data:
- Right of Access (Art. 15 GDPR) – You can request information about your stored data
- Right to Rectification (Art. 16 GDPR) – You can request the correction of inaccurate data
- Right to Erasure (Art. 17 GDPR) – You can request the deletion of your data
- Right to Restriction (Art. 18 GDPR) – You can request the restriction of processing
- Right to Data Portability (Art. 20 GDPR) – You can receive your data in a common format
- Right to Object (Art. 21 GDPR) – You can object to processing
- Withdrawal of Consent (Art. 7 (3) GDPR) – You can withdraw your consent at any time
7. Cookies
We use cookies to analyze and improve the use of our website. You can control the use of cookies in your browser settings.
7.1 Technically Necessary Cookies
These cookies are required for the operation of the website and cannot be disabled.
7.2 Analytics Cookies
With your consent, we use analytics cookies to understand and improve the use of our website.
8. Data Security
We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons:
- SSL/TLS encryption for all data transfers
- Encrypted data storage
- Regular security audits
- Access control and authentication
9. Data Sharing
Your personal data will not be transmitted to third parties except for the following purposes:
- Payment service providers (for processing payments)
- IT service providers (for technical support)
- Authorities (when legally required)
10. Right to Complain
You have the right to complain to a data protection supervisory authority about the processing of your personal data.
11. Contact for Data Protection Inquiries
Last updated: February 2026
This privacy policy may be updated from time to time. The current version is always available on this website.