Yoco Technologies (Pty) Ltd
Yoco, Africa's leading payment provider for SMEs, accelerated merchant onboarding and compliance documentation by 81% with PaperOffice AI.
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The Situation
Yoco offers mobile payment solutions for small and medium-sized enterprises in South Africa. The rapid growth results in thousands of new merchants per month, each requiring a complete onboarding dossier.
The compliance requirements of the South African Reserve Bank and the Financial Intelligence Centre (FIC) require strict KYC and FICA documentation.
The diversity of submitted documents – from handwritten trade licenses to digital IDs – posed special challenges for automated processing.
Merchant onboarding documents and compliance certificates for Africa's leading payment provider are processed in minutes instead of days.
Challenge & Solution
Challenges
- Onboard thousands of new merchants per month
- Heterogeneous document quality from SME customers
- Strict FICA/KYC regulatory requirements
- Handwritten and poorly scanned documents
- Balancing fast onboarding with compliance
Solutions with PaperOffice
- AI-powered document recognition even at low quality
- Automated FICA Compliance Check at Onboarding
- Real-time risk assessment based on document analysis
- Mobile-first document capture for merchants
- Automated Compliance Reporting to Regulatory Authorities
The Implementation Process
Measurable Results
Before vs. After
Onboarding documents and compliance certificates for Africa's leading payment provider are processed in minutes instead of days.
Why PaperOffice?
Automate Dealer Onboarding
Discover how PaperOffice Payment Providers help with compliance.