Choose profile and rules
Pick one of 13 profiles such as GDPR request, external sharing or medical records. Add a whitelist, custom terms and instructions, and choose black-out or pseudonymization.
Redact Agent · Part of the AI-DMS
Finds names, addresses, IBANs and more in PDFs and scans. Blacks them out or replaces them with fictitious values.
From €0.05 per page. 13 profiles, preview with reasons, whitelist, custom terms and pseudonym table.
Trusted by leading companies worldwide
How the Redact Agent works
First the preview with every finding and its reason, then your review, then the final PDF as a new document. Batches run server-side with a saved Redact Agent.
Pick one of 13 profiles such as GDPR request, external sharing or medical records. Add a whitelist, custom terms and instructions, and choose black-out or pseudonymization.
Every finding is marked on the page with category, reason and legal basis. Click to release or add areas, or draw your own rectangles.
The result is saved as a new document next to the original, which stays unchanged. With pseudonymization you also get the table of replaced values.
Pricing
You pay per processed page, at the same unit price in app, API and MCP.
€1 equals 1,000 credits. Every processed page is billed.
From manual preview to in-depth AI detection
| Tier | Price |
|---|---|
manual · preview without AI | €0.05 per page |
basic · AI detection | €0.30 per page |
premium · AI detection, word by word | €0.50 per page |
ultra · most thorough AI detection + pseudonymization | €0.90 per page |
Capabilities
Everything that happens in the app works the same via API and MCP.
GDPR request, external sharing, court, whistleblower, medical, HR and more, each with its own rules.
Names, addresses, IBANs, IDs, health data and more; your custom terms are always redacted.
Names and terms that must stay visible, for example the requester in a GDPR disclosure.
Every area shows category, reason and legal basis before anything becomes final.
Scans and text in images are read with AI-OCR; digital PDFs keep their searchable text outside the redactions.
Text under black boxes is deleted from the PDF, not covered; metadata and attachments are cleaned.
Ultra replaces names, addresses, dates and IDs with consistent fictitious values instead of black boxes.
Review in the app, or send a review link to external approvers.
Comparison
What happens when 400 personnel files need to be anonymised.
| Comparison | Manually in a PDF editor | Search and replace | PaperOffice Redact Agent |
|---|---|---|---|
| Finds PII in scans and images | Only with visual check | No | Yes, with AI-OCR and AI |
| Removes content permanently | Depends on the tool | Text layer remains | Removed from the PDF |
| Readable instead of black bars | No | Only plain text replace | Pseudonymization with Ultra |
| Hundreds of documents | Days | Text only | Batch with Redact Agent, API and MCP |
| Billing | Working time | Licence | Per page |
curl -X POST \ "https://api.paperoffice.ai/latest/documents/redact-agent-run" \ -H "Authorization: Bearer po_ut_YOUR_API_KEY" \ -F "redact_agent_id=YOUR_AGENT_ID" \ -F "file=@./personnel_file.pdf" \ -F "client_wait=1" curl -X POST \ "https://api.paperoffice.ai/latest/job/add/workflow" \ -H "Authorization: Bearer po_ut_YOUR_API_KEY" \ -F "file=@./personnel_file.pdf" \ -F "template=document_anonymize" \ -F "scenario=hr_personnel_file" \ -F "model=ultra" \ -F "redact_mode=pseudonymize" \ -F "whitelist=ACME GmbH" For developers
Run a saved Redact Agent via REST, or redact and pseudonymize ad hoc in one step.
scenario, redact_categories, whitelist, custom_redact and custom_instructions control every run.
redact_mode=blackout or pseudonymize (Ultra); the pseudonym table comes back in the job result.
Preview then finalise, one step with document_anonymize, or a review link for external approvers.
PaperOffice Tools
Free tools on this topic.
Sovereignty
Our own data center in the EU, own GPU hardware, in-memory processing and deletion after completion.
Questions and answers
Names, addresses, phone numbers, e-mail addresses, IBANs and account numbers, card numbers, tax IDs, ID and passport numbers, dates and places of birth, licence plates and special categories such as health data, selectable by profile or category. Your custom terms are always redacted, whitelist entries stay visible.
Removed. In digital PDFs the text under each box is deleted from the file and checked again afterwards; scans are rebuilt from the redacted page images. Form fields, annotations, attachments and metadata are cleaned. The original document stays unchanged.
Yes. The preview marks every finding with its category, reason and legal basis. You release or add areas, draw your own rectangles and then apply. Batches with a Redact Agent run without preview, and external reviewers can approve via a review link.
The Manual tier delivers OCR and bounding boxes; you mark the areas yourself. Basic blacks out whole lines and suits simple documents up to 15 pages. Premium blacks out word by word and handles scans, tables and forms up to 50 pages. Ultra checks most thoroughly, offers pseudonymization and handles up to 100 pages.
Instead of black boxes, names, addresses, dates and identifiers are replaced by consistent fictitious values, so the document stays readable, for example for AI chats. It is available with Ultra and not in the whistleblower, court, public publication and anonymous application profiles. Health data, credentials and similar data stay black.
Per processed page, depending on the tier, from €0.05. €1 equals 1,000 credits and the same unit prices apply in app, API and MCP.
A saved Redact Agent processes the documents you select, server-side and without preview, and files the copies in a target workspace. From your own systems you start it via the API for each new document. Automatic redaction of every upload by a workspace rule is not available.
In our own data center in the EU on our own GPU hardware. Encrypted with AES-256 and TLS 1.3, processed on RAM disk. Result files are deleted after 60 minutes, job data after 7 days. ISO/IEC 27001 certified; SOC 2 Type II in preparation.
AI detection can miss or over-mark areas, so review the preview and use Ultra for sensitive documents. Photos, faces, logos, stamps and handwritten signatures are not recognized as images: draw a box over them in the preview. Check very small embedded images and handwriting visually. Pseudonymized documents remain personal data and are not anonymous.
Case Studies
Discover how businesses transformed their processes with PaperOffice AI.
Measurable customer success
"Enterprise document management for all our mining operations. World class."
"FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours."
"Technical documentation and order processing now run fully automatically."
"Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
"Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
"8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
"Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
"Construction project documentation and compliance are now digital and traceable."
"Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
"Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
"GMP-relevant documentation for pharmaceutical functional labels now runs automatically. Audit trails are seamless and instantly accessible."
"Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
"Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
"Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
"Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
"Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
"Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
"Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
"Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
"Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
"Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
"Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
"Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen."
"Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless."
"Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
"Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
"KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential."
"Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
"Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
"SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
"Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents."
"Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion."
"Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless."
"CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
"Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone."
"Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
"Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
"Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 evidence has never been this easy to produce."
"Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
"Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
"Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
"Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
"Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
"Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
"Prescriptions and medication management now run fully automatically. More time for our patients."
"Centuries-old documents are now digitally searchable. A milestone for our historical archives."
"Our caregivers finally have more time for residents instead of paperwork."
"500,000+ records digitized. Our deputies now find all information instantly."
"Patient records management is now a breeze. Everything automatically captured and archived."
"Inheritance and estate documentation is now efficient and error-free."
"Digital property management for all our residential complexes. Tenants and owners are thrilled."
"With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
"PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
"The documentation of our care services is now digital and automated. More time for our patients."
"Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
"Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
"Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
Where would you like to try PaperOffice?
Your trial is ready
Where would you like to start?
The full workspace is optimized for the computer. The mobile version is for capturing, reviewing, and approving documents.
Register free Already a customer? Log in app.paperoffice.aiStart on the computer
A personal access link will be sent to the email address provided.
Open PaperOffice Mobile
Capture and work with documents directly on the smartphone.
Open mobile versionAI-DMS
Documents. Intelligence. Real impact.
PaperOffice AI is the AI-DMS. Four functional areas on one DMS foundation, with three ways in.
Features, modules and benefits at a glance.
Capture, organize, search and collaborate on documents.
Plug into your systems and AI workflows.