Extract
Every document yields entities: companies, people, amounts, dates, places, IBANs, reference numbers. Spellings are merged into canonical entities. Logos connect documents with senders.
Knowledge Graph · AI-DMS module
Documents know each other. The graph shows it.
The knowledge graph connects documents, companies, people and reference numbers into a network of relations.
Order, delivery note, invoice, contract: one case instead of four files. Interactive, askable, readable via API.
No credit card Relations without manual tagging From processing depth Premium
Datasheet: Knowledge Graph Download 
DownloadDatasheetsPDF · EN4 pages
Datasheet: Knowledge Graph
Invoice, delivery note, order: scattered everywhere? Now you see which documents belong together.
Trust, verification & partnerships
Trust you can prove.
Verified in Claude and ChatGPT, certified to ISO/IEC 27001:2022
and the sole official DMS partner of QNAP and ASUSTOR.
ISO/IEC 27001:2022
In scope:
- Web, desktop & mobile apps
- REST API & MCP interfaces
- AI, document processing & workflows
- Datacenter & offsite backup
- Support, consulting & integration
- BYOS interfaces
Verified
Claude
Verified MCP connector.
Learn more Verified
ChatGPT
Verified MCP plugin.
Learn more
Since 2019
QNAP
Sole official DMS partner.
Learn more
Since 2024
ASUSTOR
Sole official DMS partner.
Learn more- EU datacenterLocations in the EU
- Access control & MFARoles and tenant isolation
- Audit trailFully traceable
- API + MCPOpen integration
- BYOSYour AI. Your data. Your control.
How it works
Extract, connect, ask.
The graph arises from processing. Nobody draws edges, nobody maintains tags.
Connect
Relations arise from meta fields, embedding similarity and, from Ultra, LLM reasoning: invoice to order, delivery note to invoice, contract to party. Documents and entities become nodes, relations become edges.
Ask
Interactive graph with thumbnails, hover and click. Graph RAG answers questions across several hops: which invoices belong to this contract and who signed it? With sources.
Where the graph arises and acts
- Workspace Documents read in depth extend the graph, except those on the procurement fast path.
- Web app Interactive graph, cases, partners and references.
- Agents Chat and document chat use graph RAG for answers across hops.
- REST API Universe, partner, case, timeline and references as endpoints.
- MCP Claude, ChatGPT and Cursor ask about relations.
Capabilities
A network instead of a list.
What the graph connects and how you use it.
- Automatic relations
Invoice to order, delivery note to invoice, contract to party, without manual tagging.
- Case chains
Order, delivery note, invoice and payment as a chain over reference numbers.
- Entity resolution
Spellings of companies and people into one entity, stable on reprocessing.
- Graph RAG
Questions across several hops: vector search, full text and graph expansion, with sources.
- Visual recognition
Sender via logo and letterhead, even when the name is missing or differs.
- Reference network
Invoice, order and contract numbers as their own nodes with all documents.
- Timeline
Cases chronologically, filterable by partner and period.
- Interactive
Thumbnails as nodes, hover for details, click for preview, colored edges per type.
Comparison
Tags, links or graph.
The difference is who creates the relations and whether they can be questioned.
| Comparison | Manual tags | Links in the DMS | PaperOffice knowledge graph |
|---|---|---|---|
| Creation | By hand | By hand per document | Automatically from processing |
| Entities | Free text | Master data | Canonically resolved |
| Cases | Not covered | Individual links | Chains over reference numbers |
| Questions | Filters only | Navigation only | Graph RAG across several hops |
| Maintenance | Permanent | Permanent | None |
curl -X GET \ "https://api.paperoffice.ai/latest/knowledge_graph/universe?workspace_id=1553&max_nodes=120&compact=true" \ -H "Authorization: Bearer po_ut_YOUR_API_KEY"curl -X GET \ "https://api.paperoffice.ai/latest/knowledge_graph/partner/Nordlicht%20Energie%20GmbH" \ -H "Authorization: Bearer po_ut_YOUR_API_KEY"curl -X GET \ "https://api.paperoffice.ai/latest/knowledge_graph/business_case?reference=RE-2026-0917" \ -H "Authorization: Bearer po_ut_YOUR_API_KEY"For developers
The graph via API.
Universe per workspace, partners with all documents and cases per reference number as endpoints.
- Universe
Nodes and edges per workspace, size and similarity threshold selectable, compact or with details.
- Partner and case
All documents and relations of a business partner or a reference number.
- MCP included
Graph, timeline and references as tools in Claude, ChatGPT and Cursor.
Security and compliance
Relations with evidence.
Every edge traces back to the documents it arose from. The graph is stored in our own EU data center and shows only what the user may see.
EU data centerISO 27001GDPR
Security and compliance Origin
Every relation with source: meta field, similarity or reasoning.
Access
Only workspaces with permission, sub-users see their workspace.
Encryption
AES-256 at rest, TLS 1.3 in transit.
Deletion
Deleted documents disappear from graph and index.
Practical guide
How the knowledge graph links an order to its invoice by number
When an auditor asks what belongs to an order, the answer is usually spread over separate files. The knowledge graph connects them through a number they share. Documents that are read in depth get a sender, their own document number and the order number they refer to. When two documents in the same workspace carry the same number, PaperOffice links them without anyone tagging them by hand. You see the result as a graph, as a list of business links on each document, and through the API and MCP.
How a document becomes part of a case
Every document lands in a workspace, and AI-DMS reads its type. That is the base level. When a document is read in depth, the extraction adds three more values: the sender (shown in the app as Publisher), the document's own number (Document number) and the number it refers to (Reference number).
The link is made on those extracted numbers, not on text. The comparison ignores case and leading or trailing spaces, but otherwise the numbers must be identical. Only documents in the same workspace are compared. Because the match works on the number and not on the words, the language of a document does not matter. In the film, an English order and four German follow-up documents end up in one case.
A case in this sense is not a separate object you create. It is simply the set of documents connected through one number.
A worked example: one order, five documents
The film uses fictional demo documents from the supplier Veldtmann Antriebssysteme GmbH. A message from an auditor named T. Lindqvist asks: what belongs to this order, was it delivered and invoiced in full, and which documents show it?
The case has five documents that carry the order number PO-2026-1042. The order PO-2026-1042 is dated 04 Aug 2026 and is in English. The order confirmation AB-2026-887 follows on 06 Aug 2026, the delivery note LS-2026-551 on 16 Aug 2026, the invoice RE-2026-7834 on 19 Aug 2026 and the credit note GS-2026-014 on 21 Aug 2026, all in German.
The linked documents let you answer the auditor from the files themselves. In the MCP part of the film, the order is for 100 power modules, the delivery note shows 98 delivered and 2 missing, the invoice covers 100 pieces, and the credit note credits 2 pieces on the invoice.
Step by step in the app
- Upload the documents to a workspace and let them be read in depth. Open one document and check in the document detail view that Publisher, Document number and Reference number are filled.
- In Document AI, open Documents and switch the view to Transactions. Every node is a document, shown as a thumbnail. Hover over a node to see the type, file name, partner, amount and date. A single click opens the document in the viewer.
- In the toolbar, the filters Transactions and Links are on by default. Partner/Reference and Similarity are off. Layout offers Structured, among other options. An edge between two documents carries the label References.
- Open an invoice and go to the Connections tab. The section Business Links shows a counter and one card per link, with the file name, the chip References and the direction, Outgoing or Incoming. Each card also shows a confidence value, 90% in the film, and a note with the shared number. Open takes you to the linked document.
- To link something no number connects, drag one document in the list onto another. The dialog Connect documents offers two choices: Link only, with a relation type that defaults to Related to and an optional note, or Create document folder, which groups the documents visibly in the overview.
- After you choose Link only, the app confirms with the message Documents have been linked.
Linking by hand
The film shows a service note from Veldtmann that has neither a document number nor an order number. Nothing can match it automatically. The note is dragged onto a related document, linked with the default type Related to, and a chain badge with the number 1 appears on the document.
That badge counts links created by hand. Creating a manual link needs write permission on both documents.
The Academy lesson on connections gives another use of the same dialog: drag a delivery note onto its invoice and select Belongs to as the type of connection, and from then on you can move from one document to the other.
Asking an AI assistant over MCP
In the film, a connected assistant is asked: What belongs to the Veldtmann power module order, and was it delivered and invoiced in full? It calls four tools in turn: po_documents_search to find the order, po_knowledge_graph_business_case_get to collect the case for PO-2026-1042, po_knowledge_graph_document_relations_get to follow the links of the invoice, and po_documents_get to read the documents. It then lists the documents used as sources, five in this example.
API for developers
The API documentation lists these knowledge graph endpoints:
GET /knowledge_graph/business_casetakes a requiredreference, such as an invoice, order or contract number, and returns the documents of that case with a timeline, a graph and the involved partners.GET /document_intelligence/relations/{pofid}returns relations such asreferences,supersedes,attachment_of,invoice_for,payment_forandcontract_with. The parameterdirectionacceptsoutgoing,incomingorboth, andlimitis capped at 100. By default only user-facing relations are returned.include_all_sources=truereturns all detection sources.GET /knowledge_graph/universereturns a sampled view for visualization and not an export of all documents.max_nodesdefaults to 100 with a maximum of 300, andworkspace_idlimits the graph to one workspace. Sub-users must passworkspace_id.GET /knowledge_graph/partner/{partner_name}returns the documents, business cases and statistics of one partner, andGET /knowledge_graph/timelinelists documents by date.
What it does not do
- Links appear only for documents that were read in depth and only when the number was extracted. Documents without a document or reference number are not linked automatically.
- The match needs identical numbers and is limited to one workspace. A number that differs in any character, for example in a prefix, does not link.
- The automatic link says that two documents share a number. It does not say whether the delivery was complete or the invoice correct. A person still compares the quantities and amounts.
- The overview shows the default filters only. A document that is connected through its sender alone, such as a credit note in the film, stays hidden until you switch on the filter Partner/Reference.
- The universe endpoint samples nodes and is not a full export.
- Manual links need write permission on both documents.
Frequently asked questions
Questions about the knowledge graph
Where do the relations come from?
From three sources: meta fields such as reference numbers and parties, embedding similarity between documents and, from Ultra, LLM reasoning that assigns invoice, order, delivery note and contract. Every edge names its source.
What is graph RAG?
A search that combines vector search, full text and graph expansion. Questions are answered across several hops, for example from the contract via the party to the open invoices, with sources per answer.
Do I have to tag documents?
No. The graph arises from processing from Premium, except for documents on the procurement fast path, which skip the graph step. Ultra adds LLM relations and vision recognition.
What is a case?
All documents for one reference number: order, delivery note, invoice, payment. The graph shows them as a chain with a timeline.
How are companies with different spellings handled?
Entity resolution merges them via publisher, email, company name and VAT ID into one canonical entity. Logos from vision analysis confirm the sender.
Is there an API?
Yes. Universe per workspace, partner, case, timeline, references, types and statistics are available via the REST API and in the MCP server.
Case Studies
Customer Success Stories
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90%
compliance rate
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faster print approvals
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faster processing
Ayuntamiento de Carrión de los Condes"Enterprise document management for all our mining operations. World class."
Mining & Resources "FDA-regulated pharmaceutical labels require complete documentation. PaperOffice has reduced our approval process from days to hours."
Printing & Packaging "Technical documentation and order processing now run fully automatically."
Industry & Manufacturing "Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
Public Administration "Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
Health & Medicine "8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
Hospitality & Entertainment "Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
Regional Bank "Construction project documentation and compliance are now digital and traceable."
Construction & Real Estate "Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
Hospitality & Tourism "Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
Energy & Gas Stations "GMP-relevant documentation for pharmaceutical functional labels now runs automatically. Audit trails are complete and instantly accessible."
Pharma & Labels "Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
Construction & Timber "Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
E-Commerce & Retail "Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
Logistics & Transport "Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
Logistics & Transport "Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
Logistics & Transport "Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
Printing & Packaging "Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
Packaging & Labels "Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
Construction & Real Estate "Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
Real Estate & Management "Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
Logistics & Freight "Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
E-Commerce & Packaging "Pathology lab documentation and device certifications are now fully automated. Complete traceability for every specimen."
Laboratory & Medical Technology "Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is complete."
Regional Bank "Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
Steel Construction & Industry "Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
Pharma & Labels "KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, complete compliance is essential."
Fintech & Wealth Management "Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
Logistics & Transport "Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
Luxury & Jewelry "SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
Commercial Bank "Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents."
Private Bank "Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion."
Development Bank "Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless."
E-Commerce Logistics "CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
Precision Metal & Manufacturing "Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone."
GovTech & IT "Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
Specialty Steel & Industry "Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
Steel Construction & Manufacturing "Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 evidence has never been this easy to produce."
Precision Parts & Manufacturing "Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
Fintech & Payments "Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
Premium Winery "Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
Digital Banking "Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
Fintech & Payments "Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
E-Commerce & Organic "Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
Fintech & Payments "Prescriptions and medication management now run fully automatically. More time for our patients."
Pharma & Healthcare "Centuries-old documents are now digitally searchable. A milestone for our historical archives."
Religious Institution "Our caregivers finally have more time for residents instead of paperwork."
Care & Health "500,000+ records digitized. Our deputies now find all information instantly."
Government & Administration "Patient records management is now a breeze. Everything automatically captured and archived."
Medicine & Healthcare "Inheritance and estate documentation is now efficient and error-free."
Estate Services "Digital property management for all our residential complexes. Tenants and owners are thrilled."
Real Estate & Management "With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
Industry & Packaging "PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
Trades & Crafts "The documentation of our care services is now digital and automated. More time for our patients."
Care & Health "Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
Mechanical Engineering & Manufacturing "Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
Tax Advisory & Legal "Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
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