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CASE STUDY
E-Commerce & Specialty Trading

Roastmarket GmbH

Frankfurt am Main, Germany

Roastmarket, Germany's largest online marketplace for specialty coffee, automated the management of supplier contracts, certificates, and customs documents for hundreds of roasters worldwide using PaperOffice AI.

80%
Faster Order Processing
200+
Roasters connected
30+
Countries
100%
Traceability

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Roastmarket GmbH

The Situation

Roastmarket collaborates with over 200 coffee roasters from 30+ countries. Each supplier brings their own contracts, organic certificates, certificates of origin, and customs documents.

The rapid growth of the e-commerce business led to an exponential increase in document volume. Manual management became a bottleneck.

Compliance requirements in the food trade require complete traceability of every product from the producer to the end customer.

We import coffee from over 30 countries. Each shipment has different customs documents, certificates, and certificates of origin. Managing this manually was no longer feasible.

Challenge & Solution

Challenges

  • Document management for 200+ international suppliers
  • Heterogeneous customs documents from 30+ countries of origin
  • Organic certificates and certificates of origin with expiration dates
  • Rapid company growth overwhelmed manual processes
  • Food law compliance and traceability

Solutions with PaperOffice

  • Automatic classification of supplier documents by type and origin
  • AI-supported extraction of customs data and certificate information
  • Automatic expiration monitoring for certificates with early warning system
  • Product assignment via intelligent matching algorithms
  • Dashboard for real-time supplier compliance status

The Implementation Process

Week 1-2
Dokumentenanalyse
Capture of all document types and supplier structures.
Week 3-4
AI configuration
Training models for international customs and certificate documents.
Week 5-6
Integration
Integration with Shopify backend and ERP system.
Week 7-8
Go-Live
Go-live and onboarding of suppliers.

Measurable Results

80%
faster order processing
200+
Roasters
30+
Countries
100%
Traceability

Before vs. After

Metric
Before
After
Lieferantenanlage
2-3 Tage
< 2 Stunden
Customs Processing
5-8 Stunden
< 1 Stunde
Certificate monitoring
Manuell/Tabelle
Automatisch
Product Assignment
15-20 min./document
Sekunden
Audit Preparation
1-2 Wochen
< 1 Tag

Supplier contracts, certificates, and customs papers for hundreds of roasters worldwide are automatically captured and assigned to the correct product. Finally, we can focus on coffee.

Why PaperOffice?

International
Multi-language document recognition for suppliers from over 30 countries.
Early Warning System
Automatic notification for expiring certificates and contracts.
E-Commerce-Integration
Seamless integration with Shopify, ERP, and inventory management systems.

Automate Your Ihren E-Commerce

Discover how PaperOffice helps online retailers with document management.