E-Commerce & Packaging · Warschau, Poland

Packhelp Sp. z o.o.

Packhelp, Europe's leading platform for custom packaging, handles thousands of custom packaging orders per week with PaperOffice AI – including design approvals, print data, and delivery documents.

76%Efficiency increase
3.000+Orders/Week
25+EU Countries
95%On-Time Delivery

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Since 2024

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The Situation

Packhelp processes thousands of individual packaging orders from e-commerce companies across Europe every week. Each order includes design files, print approvals, material specifications, and shipping documents.

The rapid growth from 2015 to today led to an exponential increase in document volume. Coordination between the design team, printers, and logistics became increasingly complex.

Customer changes during production required quick adjustments throughout the entire documentation chain.

Thousands of custom packaging orders per week with design approvals, print data, and delivery documents

Challenge & Solution

Challenges

Thousands of individual packaging orders weekly
Workflows with customer interaction
Coordination between design, printing, and logistics
Multilingual communication with customers from 25+ countries
High time pressure for changes during production

Solutions with PaperOffice

Automatic assignment of design files to orders
AI-supported quality check of print data
Digital approval workflow with automatic customer notification
Central document file per order across all departments
Automatic generation of shipping documents and customs papers

Packhelp Sp. z o.o.

The Implementation Process

Week 1-2

Workflow analysis

Capture of the order process from design to delivery.

Week 3-4

System Setup

Configuration of document classification and workflows.

Week 5-6

Integration

Integration with the existing order management system.

Week 7-8

Launch

Production start and team onboarding.

Packhelp Sp. z o.o.

Measurable Results

76%

Efficiency increase

3.000+

Orders/Week

25+

EU Countries

95%

On-Time Delivery

Before vs. After

Metric

Before

After

Order Processing

4-6 hours

< 1 hour

Design Approval

2-3 days

< 4 hours

Delivery Documents

Created Manually

Automatic

Defective Productions

3-5%

< 0,5%

Customer Inquiries

40+ per day

< 10 per day

Thousands of custom packaging orders per week with design approvals, print data, and delivery documents. PaperOffice keeps everything together.

Why PaperOffice?

Design Integration

Automatic processing and verification of print data and design files.

Workflow Automation

End-to-end automation from order entry to delivery.

Scalable

Grows with the business – from 100 to 3,000+ orders per week.

Scale Your Order Processing

Discover how PaperOffice helps e-commerce companies with document automation.