Packhelp Sp. z o.o.
Packhelp, Europe's leading platform for custom packaging, handles thousands of custom packaging orders per week with PaperOffice AI – including design approvals, print data, and delivery documents.
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The Situation
Packhelp processes thousands of individual packaging orders from e-commerce companies across Europe every week. Each order includes design files, print approvals, material specifications, and shipping documents.
The rapid growth from 2015 to today led to an exponential increase in document volume. Coordination between the design team, printers, and logistics became increasingly complex.
Customer changes during production required quick adjustments throughout the entire documentation chain.
Thousands of custom packaging orders per week with design approvals, print data, and delivery documents
Challenge & Solution
Challenges
- Thousands of individual packaging orders weekly
- Workflows with customer interaction
- Coordination between design, printing, and logistics
- Multilingual communication with customers from 25+ countries
- High time pressure for changes during production
Solutions with PaperOffice
- Automatic assignment of design files to orders
- AI-supported quality check of print data
- Digital approval workflow with automatic customer notification
- Central document file per order across all departments
- Automatic generation of shipping documents and customs papers
The Implementation Process
Measurable Results
Before vs. After
Thousands of custom packaging orders per week with design approvals, print data, and delivery documents. PaperOffice keeps everything together.
Why PaperOffice?
Scale Your Order Processing
Discover how PaperOffice helps e-commerce companies with document automation.