Verify every
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100% AI accuracy. Plus human verification.
For regulated industries, internal compliance policies and the four-eyes principle: Optional human confirmation where regulations require it.
Trusted by leading companies worldwide
Only official DMS
100% AI Accuracy. Plus audit on demand.
Our AI reads everything a human can read – guaranteed at 100%. Human-in-the-Loop adds an optional verification layer: For the four-eyes principle, regulatory requirements and internal compliance policies.
Human-in-the-Loop Pricing Pay per Page
Per page. No base fee. No hidden costs.
Basic Review
- 1 Reviewer
- Accept / Reject
- Basic Dashboard
- Email Notification
Premium Review
- Up to 3 Reviewers (Consensus)
- Field-Level Corrections
- Performance Analytics
- Escalation Rules
- Majority Consensus (2/3)
Ultra Review
- Up to 3 Reviewers (Consensus)
- Gold-Standard QA
- Fleiss' Kappa Scoring
- Unanimous Consensus (3/3)
- Custom Review Fields
- Compliance Report
1 page = max 5 fields or max 60 sec review time (Managed). Exceeding counts as additional page.
Only actually reviewed pages are charged. SLA is individually configured in the workflow.
Human-in-the-Loop in action
See how low confidence scores are escalated automatically — AI plus human review for 100% data quality.
You decide which processes
require human verification.
Not every process needs human confirmation. Configure exactly which document types, fields or customers require the four-eyes principle – based on your compliance guidelines.
Intelligent Verification
AI processes
Document AI reads and extracts all data with Human parity* – guaranteed for everything a human can read.
Compliance check
The system checks whether the document type or field requires human verification according to your compliance policy.
Verification Queue
Documents requiring the four-eyes principle land in the verification queue. Prioritized by urgency and policy.
Human confirmation
Your experts confirm the AI extraction. Visual highlighting shows the relevant fields in the original document.
Audit trail
Every verification is logged in an audit-proof manner. Complete audit trail for auditors and regulatory authorities.
Release & Export
After confirmation: automatic export to your target systems. Compliance-conformant, audit-proof and fully documented.
Enterprise verification for regulated industries
Compliance Policies
Define verification rules per document type, field or customer. Based on your regulatory requirements.
Bounding Box View
Visual marking in the original document. Verifiers see exactly where data was extracted – with zoom & pan.
Keyboard Shortcuts
Tab through fields, Enter to confirm, Escape to skip. Optimized for fast verification cycles.
Team Management
Roles, queues, automatic assignment. Distribute workload evenly across verification teams with SLA tracking.
Compliance Analytics
Dashboards show verification throughput, confirmation times, team performance and compliance adherence.
Webhook Integration
Notifications for new verification tasks. Integration with existing compliance systems and ticket tools.
Compliance without a system? That was yesterday.
Manual compliance process
- Manually cross-check every document
- No structured audit trail
- Compliance evidence hard to provide
- Not scalable with growing volume
HITL Compliance Audit
- Only verify regulatory-relevant documents
- Complete, audit-proof audit trail
- Compliance evidence at the push of a button
- Unlimited scalability
HITL verification in practice
Invoice verification (four-eyes)
Internal compliance: Invoices above a certain amount require human countersignature before release.
Contract compliance
Regulatory obligation: Contract values, terms and parties must be confirmed by authorized personnel.
Medical documentation
Legal requirement: Patient data, diagnoses and medication require human verification before adoption.
KYC / Identity
Anti-money laundering compliance: ID data and identity checks must be confirmed by authorized personnel.
HITL API – Control Verification Workflows via Code
RESTful API for verification management: Retrieve tasks, assign, confirm and log – all programmatically via the PaperOffice API.
# Get verification task
$ curl -X GET \
https://api.paperoffice.ai/v2/review/tasks/next \
-H "Authorization: Bearer $API_KEY"
# Response
{
"task_id": "review_abc123",
"document_id": "doc_xyz789",
"fields_to_review": [
{"field": "invoice_number", "value": "RE-2025-001", "confidence": 0.67},
{"field": "total_amount", "value": "1.234,56", "confidence": 0.72}
],
"deadline": "2025-01-11T12:00:00Z"
}Enterprise Security for Your Verification Data
EU Data Centers
Verification data in German/EU data centers. Full GDPR compliance.
End-to-End Encryption
All document data and verification results are encrypted in transit and at rest.
ISO 27001 (in certification)
PaperOffice is ISO 27001 (in certification). Highest standards for information security.
Audit-Proof
Every verification is logged. Complete audit trail for auditors and authorities.
Enterprise-Grade HITL
N-of-M Consensus
Multiple reviewers check the same document independently. Automatic agreement scoring with Fleiss' Kappa.
Reviewer Expertise Levels
Three qualification tiers: Trained Reviewer → Senior Analyst → Domain Expert. Selectable per workflow step.
Gold-Standard QA
Hidden test documents with known solutions. Reviewer quality is continuously measured.
Managed Review Service
Our PaperOffice team handles the reviews. Trained specialists, guaranteed SLA, full traceability.
SLA Compliance Tracking
Real-time monitoring of review times. Automatic escalation on SLA breach.
Custom Review Fields
Define custom review fields per document type. Structured corrections instead of freetext.
Frequently Asked Questions about Human-in-the-Loop
What is Human-in-the-Loop (HITL)?
Why HITL if the AI is already Human parity?
Which industries need HITL?
How do I configure what needs to be verified?
What is the Bounding Box View?
How is the audit trail created?
Is there an API for HITL?
How does team management work?
Customer Success Stories
Discover how businesses transformed their processes with PaperOffice AI.
Kumul Minerals Holdings Limited
Enterprise document management for all our mining operations. World class.
The Challenge Printing Company Inc.
FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours.
K60-Gitterrostsysteme GmbH & Co. KG
Technical documentation and order processing now run fully automatically.
Ayuntamiento de Carrión de los Condes
Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days.
Kardiologie Waldstrasse
Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients.
Okada Manila
8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes.
PT Bank BPD DIY
Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated.
IDC Construcción
Construction project documentation and compliance are now digital and traceable.
The Palms Beach Hotel & Spa
Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service.
Q1 Energie AG
Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived.
Schreiner MediPharm GmbH & Co. KG
GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible.
Baufritz GmbH & Co. KG
Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless.
Roastmarket GmbH
Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product.
Streck Transport GmbH
Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past.
Nosta Group GmbH
Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders.
Lagermax Lagerhaus und Speditions AG
Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital.
Marzek Etiketten+Packaging GmbH
Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero.
Permapack AG
Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital.
Nordlin Ehitus OÜ
Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally.
Uus Maa Kinnisvarabüroo OÜ
Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds.
CF&S Estonia OÜ
Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient.
Packhelp Sp. z o.o.
Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together.
Sakura Finetek Japan Co., Ltd.
Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen.
Johnan Shinkin Bank
Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless.
Yamato Kogyo Co., Ltd.
Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible.
IL Kwang Label Co., Ltd.
Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists.
Endowus Pte. Ltd.
KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential.
Freight Links Express Holdings Ltd.
Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors.
Selberan Sdn Bhd
Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible.
Kiatnakin Phatra Bank PCL
SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting.
Hatton National Bank PLC
Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents.
BRAC Bank PLC
Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion.
Scommerce JSC (Giao Hàng Nhanh)
Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless.
Gulf Metal Industries LLC
CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally.
Elm Company
Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone.
Bisalloy Steels Pty Ltd
Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless.
Pacific Steel Fabrications Ltd.
Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time.
Maple Precision Metalworks Ltd.
Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier.
Clip SA de CV
Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless.
Bodega Catena Zapata
Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital.
Ualá
Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper.
Yoco Technologies (Pty) Ltd
Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days.
Faithful to Nature (Pty) Ltd
Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived.
Flutterwave Inc.
Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech.
HealthInLoc Apotheke Lissabon
Prescriptions and medication management now run fully automatically. More time for our patients.
Patriarchat Lissabon
Centuries-old documents are now digitally searchable. A milestone for our historical archives.
Seniorenresidenz am Park
Our caregivers finally have more time for residents instead of paperwork.
Baldwin County Sheriff's Office
500,000+ records digitized. Our deputies now find all information instantly.
Via Creative Leipzig
Patient records management is now a breeze. Everything automatically captured and archived.
El Guijo Hausverwaltung Madrid
Digital property management for all our residential complexes. Tenants and owners are thrilled.
Ritter Verpackungen
With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly.
Herrmann Handwerk
PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated.
Hartung Pflegedienst
The documentation of our care services is now digital and automated. More time for our patients.
Doratec Maschinenbau
Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds.
Cebras Steuerberatung
Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past.
Butterfly IT Consulting
Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived.
Measurable Customer Success
Kumul Minerals Holdings Limited
The Challenge Printing Company Inc.
K60-Gitterrostsysteme GmbH & Co. KG
Ayuntamiento de Carrión de los Condes"Enterprise document management for all our mining operations. World class."
Mining & Resources "FDA-regulated pharmaceutical labels require seamless documentation. PaperOffice has reduced our approval process from days to hours."
Printing & Packaging "Technical documentation and order processing now run fully automatically."
Industry & Manufacturing "Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
Public Administration "Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
Health & Medicine "8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
Hospitality & Entertainment "Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
Regional Bank "Construction project documentation and compliance are now digital and traceable."
Construction & Real Estate "Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
Hospitality & Tourism "Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
Energy & Gas Stations "GMP-compliant documentation for pharmaceutical functional labels is now fully automated. Audit trails are seamless and instantly accessible."
Pharma & Labels "Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
Construction & Timber "Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
E-Commerce & Retail "Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
Logistics & Transport "Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
Logistics & Transport "Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
Logistics & Transport "Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
Printing & Packaging "Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
Packaging & Labels "Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
Construction & Real Estate "Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
Real Estate & Management "Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
Logistics & Freight "Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
E-Commerce & Packaging "Pathology lab documentation and device certifications are now fully automated. Seamless traceability for every specimen."
Laboratory & Medical Technology "Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is seamless."
Regional Bank "Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
Steel Construction & Industry "Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
Pharma & Labels "KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, seamless compliance is essential."
Fintech & Wealth Management "Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
Logistics & Transport "Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
Luxury & Jewelry "SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
Commercial Bank "Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents."
Private Bank "Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion."
Development Bank "Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless."
E-Commerce Logistics "CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
Precision Metal & Manufacturing "Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone."
GovTech & IT "Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
Specialty Steel & Industry "Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
Steel Construction & Manufacturing "Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 compliance has never been easier."
Precision Parts & Manufacturing "Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
Fintech & Payments "Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
Premium Winery "Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
Digital Banking "Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
Fintech & Payments "Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
E-Commerce & Organic "Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
Fintech & Payments "Prescriptions and medication management now run fully automatically. More time for our patients."
Pharma & Healthcare "Centuries-old documents are now digitally searchable. A milestone for our historical archives."
Religious Institution "Our caregivers finally have more time for residents instead of paperwork."
Care & Health "500,000+ records digitized. Our deputies now find all information instantly."
Government & Administration "Patient records management is now a breeze. Everything automatically captured and archived."
Medicine & Healthcare "Inheritance and estate documentation is now efficient and error-free."
Estate Services "Digital property management for all our residential complexes. Tenants and owners are thrilled."
Real Estate & Management "With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
Industry & Packaging "PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
Trades & Crafts "The documentation of our care services is now digital and automated. More time for our patients."
Care & Health "Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
Mechanical Engineering & Manufacturing "Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
Tax Advisory & Legal "Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
IT & Consulting 100% AI Accuracy.
Plus compliance at the push of a button.
Our AI reads everything a human can read – guaranteed.
HITL adds human verification where regulations require it.