AI Customer Service |
24/7 support without waiting. AI answers requests instantly,
escalates when needed – customers satisfied, team relieved.
Customer Service in action
See how PaperOffice Customer Service works in practice — in this video.
Trusted by leading companies worldwide
SUPER TRUST
The world’s exclusive sole DMS partner for QNAP and ASUSTOR.
Dedicated landing pages, direct integration, data stays on your NAS.
QNAP
Sole official DMS partner for QNAP NAS — documents stay on your device, AI runs through PaperOffice.
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ASUSTOR
Sole official DMS partner for ASUSTOR NAS — BYOS, on-premises and full control over where data lives.
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Reachable everywhere. One system.
Web Chat
Widget on your website. Instant answers for visitors.
Telegram Bot
Customers ask via Telegram. AI answers instantly.
Voice AI
Phone inquiries answered by voice AI.
Automatic email response with ticket system.
The AI knows
all your documents.
The agent accesses your entire document inventory. Contracts, invoices, FAQ – every answer is well-founded and based on real data.
Intelligent Customer Service
AI Agent
Answers 70% of all inquiries automatically. Continuously learning.
Ticket System
Complete helpdesk. Prioritization, assignment, SLA monitoring.
Human Handoff
For complex questions: Seamless handoff to staff.
Knowledge Base
Manage FAQ and articles. AI uses them for answers.
Analytics
Response times, satisfaction, frequent questions – all KPIs at a glance.
Multilingual
Answers in 139 languages. Automatic translation.
Ready for 24/7 customer service?
AI answers. Team is relieved. Customers are satisfied.
