Terms of Service
Terms and conditions for PaperOffice services
These Terms of Service apply exclusively to business customers (B2B). PaperOffice does not offer its services to consumers.
Scope of Application
This agreement is entered into with PAPEROFFICE ENTERPRISE OPERATIONS, S.L., with CIF B71542294, and registered address at CALLE CATALUÑA 8, PLANTA 4, BAJO 31006, PAMPLONA, (NAVARRA), Spain. Spanish law applies.
1. Subject of the Contract
PaperOffice provides cloud-based document management, AI processing, and automation services for businesses.
2. Contract Formation
The contract is formed upon registration and acceptance of these Terms. By registering, the customer confirms that they are a business entity.
3. Services
The specific services are defined in the selected plan description. PaperOffice reserves the right to further develop and improve its services.
4. Prices and Payment
All prices are net prices plus applicable VAT. Payment is due in advance according to the selected billing period.
5. Term and Termination
The contract term is determined by the selected plan. The contract automatically renews for the respective billing period unless terminated in time.
6. Data Protection
Personal data processing is carried out in accordance with our Privacy Policy and GDPR regulations.
7. Liability
PaperOffice is fully liable for intent and gross negligence. For slight negligence, liability is limited to typical, foreseeable damages.
8. Availability
PaperOffice aims for 99.9% availability. Planned maintenance will be announced in advance.
9. Intellectual Property
All rights to the software and services remain with PaperOffice. The customer receives a simple, non-transferable right of use.
10. Confidentiality
Both parties agree not to disclose confidential information of the other party to third parties.
11. Amendments to Terms
PaperOffice may amend these Terms with reasonable notice. Customers will be informed of changes and may terminate extraordinarily in case of material changes.
12. Severability Clause
If individual provisions of these Terms are invalid, the validity of the remaining provisions shall remain unaffected.
13. Governing Law and Jurisdiction
Governing Law: These Terms are governed by the laws of Spain, excluding conflict of law provisions.
Jurisdiction: Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Navarra, Spain.
The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
Last updated: February 2026
PAPEROFFICE ENTERPRISE OPERATIONS, S.L.
CIF: B71542294
Calle Cataluña 8, Planta 4, Bajo
31006 Pamplona (Navarra), Spain
legal@paperoffice.ai