Write
Article, FAQ or snippet in the rich-text editor with images, tables and code blocks. Choose a category, add language versions, share as draft.
Knowledge Base · AI-DMS module
Write once. Customers, team and agents read.
The knowledge base bundles articles, FAQs and snippets, multilingual, categorized and with reader feedback.
As customer help center, as team wiki and as knowledge source for chat agent, ticket agent and Conversation Agent.
No credit card Several knowledge bases Instantly a source for agents
Datasheet: Knowledge Base Download 
DownloadDatasheetsPDF · EN4 pages
Datasheet: Knowledge Base
Answering the same question every day? Write it once, answer it right everywhere. The knowledge base brings articles, FAQs and snippets together in several languages.
Trust, verification & partnerships
Trust you can prove.
Verified in Claude and ChatGPT, certified to ISO/IEC 27001:2022
and the sole official DMS partner of QNAP and ASUSTOR.
ISO/IEC 27001:2022
In scope:
- Web, desktop & mobile apps
- REST API & MCP interfaces
- AI, document processing & workflows
- Datacenter & offsite backup
- Support, consulting & integration
- BYOS interfaces
Verified
Claude
Verified MCP connector.
Learn more Verified
ChatGPT
Verified MCP plugin.
Learn more
Since 2019
QNAP
Sole official DMS partner.
Learn more
Since 2024
ASUSTOR
Sole official DMS partner.
Learn more- EU datacenterLocations in the EU
- Access control & MFARoles and tenant isolation
- Audit trailFully traceable
- API + MCPOpen integration
- BYOSYour AI. Your data. Your control.
How it works
Write, publish, learn.
From the draft in the editor to the agent's answer: one article, many channels, feedback back to the editors.
Publish
One click to release in the help center, the internal wiki or for agents only. Several knowledge bases for products, teams or customers.
Learn
Readers vote helpful or not helpful and leave suggestions. The dashboard shows which articles are read and which need work.
Where the knowledge arrives
- Web app Editing, categories, feedback and dashboard.
- Agents Chat agent, ticket agent and Conversation Agent answer from the knowledge base.
- Help center Public or internal portal with search and feedback.
- Customer portal Customers read and rate articles and FAQs in the portal Help & FAQ.
Capabilities
Knowledge management with a feedback channel.
Not just filing, but measuring whether the knowledge lands.
- Several knowledge bases
Separate bases for products, teams or customers, each with its own categories and permissions.
- Three article types
Articles for documentation, FAQs for quick answers, snippets for templates and code examples.
- Hierarchical categories
Nested categories with drag-and-drop and color coding.
- Rich-text editor
Images, tables, code blocks and formatting without HTML skills.
- Multilingual per article
Language versions per article, the help center shows the matching language.
- Feedback
Helpful or not helpful with an improvement suggestion that reaches the editors.
- Dashboard
Views, helpful rate, open suggestions, top articles and articles needing improvement.
- Source for agents
Chat agent, ticket agent and Conversation Agent search the knowledge base via RAG and cite the source.
Security and compliance
Knowledge stays in the EU.
Articles, images and reader feedback are stored in our own EU data center. You control per knowledge base and per article who may read what.
EU data centerISO 27001GDPR
Security and compliance Location
Articles, images and feedback are stored in our own EU data center.
Access
Internal, for customers in the help center or agents only, controlled per article.
Encryption
AES-256 at rest, TLS 1.3 in transit.
Traceability
Versions and changes per article, feedback with timestamp.
Practical guide
How to publish an FAQ once and let portal and agents use it
In Knowledge Base AI you write an article, FAQ or snippet once and set a publication status. That status decides who can read it: nobody yet (Draft), your team and your agents (Internal), or also your customers in the portal (Published). Customers rate what they read, the weakest articles are listed first, and Conversation Agents answer from the knowledge bases you assign to them. This guide follows the film step by step and ends with the limits.
What the module manages
The module appears in the app as Knowledge Base AI. Its sidebar has five entries: Articles, Website sources, Indexed pages, Article ratings and Article suggestions. The Articles screen is described as the place to manage articles, FAQs and snippets, and each row shows the article, its category, its languages, its status and when it was last updated.
The film sets the scene with a common problem. A customer asks about the warranty on a controller, and four colleagues give four different answers: 24, 36, 12 and 18 months. The answers sit in an old email, a chat thread, a shared folder and someone's memory. The point of the module is a single place that holds the answer people should rely on.
Step by step in the app
The steps below follow the film. It uses fictional data from a company called Northstar Service.
- Open Knowledge Base AI and stay on Articles. The list is sorted by Updated at, newest first.
- Choose Create. The menu offers New Article, New FAQ and New Snippet. Pick New FAQ.
- The dialog Create FAQ opens with two tabs, Settings and EN — English. Under Settings, choose a Category.
- Open the field Publication status and choose one of three values: Draft, Internal or Published. The film picks Published.
- Check the Languages field. The app marks it with the hint that at least one language is required.
- On the language tab, type the Title, add Tags and write the Content. A Fullscreen button is available for longer text.
- Choose Save. A toast reads Created, and the new FAQ appears at the top of the list.
- Auto-translate is a separate button labeled Start. Saving a new FAQ does not run it.
- Only languages that have a title are saved, and the Languages column shows the languages that actually have content.
A worked example: the controller warranty
In the film, Northstar Industrial Systems makes the X200 controller. The new FAQ asks where to find the X200 manual, sits in the category Installation, carries the tags manual and X200, and is saved as Published. Its answer tells readers to open Support and then Manuals on the company website and choose X200.
Elsewhere in the same list the film shows an FAQ named What's the warranty on the X200, with the answer 36 months from delivery, available in English, German and Spanish. A snippet named Service hours reply is marked Internal, and an article named Spare parts list 2026 is still a Draft. The mix shows how one list holds all three content types in different states.
Who sees what, and how it stays controlled
The wording in the dialog is exact. Draft means not visible yet, only while editing. Internal means team and agents only, not in the portal. Published means visible in the portal and helpdesk.
The status also controls what agents can find. An agent searches Published and Internal content, while a customer-facing search sees only Published content. Embeddings are built only for Published and Internal entries, and the index is updated when you save.
- Use Draft while a text is being written or reviewed.
- Use Internal for answers your team and agents should know but customers should not browse.
- Use Published for answers customers should find themselves.
- Every applied change creates a new version, as the Returns policy example shows with its version number.
- Saving an entry updates the search index, and applying a change through the assistant also triggers the portal sync and the translation queue.
- Customer feedback carries a timestamp, so you can see when a problem was reported.
- The film describes the Internal level as content for your team and your agents. Internal is not a confidentiality setting, because public-facing agents can also read Internal entries, so keep truly confidential material out of the knowledge base.
Customer feedback and article ratings
The customer portal has a Help & FAQ area with a search field. In the film, a customer searches for reset, opens the article How do I reset the controller, and answers the question Was this page helpful with No. A field then asks What can we improve, and the customer types that step 3 needs a picture of the reset button.
In the app, the screen Article ratings is described as Sorted by quality, weakest articles first. The columns are Article, Helpful, Yes, No, Views and Open. The film's weakest entry is the reset article at 41 percent helpful, with 7 Yes votes, 10 No votes, 212 views and 2 open comments. Choosing Review opens a table of feedback with a timestamp for each comment. Feedback done dismisses only that comment, and Improve content opens the editor.
The portal link works only if a customer portal from the helpdesk module is active and the knowledge base is of the type Public (Portal).
Agents answer from the same source
A Conversation Agent answers from the knowledge bases you choose for it. In the film, a caller asks what the warranty on the X200 controller is, and the agent answers 36 months from delivery. The same question arrives by chat. The agent's knowledge covers articles, FAQs, snippets and the indexed pages of the company website, filtered by the status rules above.
The Academy lesson on the platform adds that in a chat the answer comes with a link to the source, and that on the phone an amount without a source is never spoken. The Creator Agent, which writes documents such as quotations, can also draw on knowledge bases. In the API documentation its configuration accepts knowledge_ids (up to 20 knowledge bases) and pinned_article_ids (up to 30 articles that are always passed in full).
Changing content with the assistant
When a rule changes, you can tell the assistant in the app chat instead of opening the editor. In the film the user says that returns are now accepted within 60 days. The assistant locates the passage in the article Returns policy, shows the old sentence (30 days) beside the new one (60 days) and asks whether to apply the change. After you answer yes, it reports that Returns policy is now at version 5, that the other languages are being translated again and that the change can be undone.
Nothing is written at the preview stage, an update needs the matching patch identifier, and a restore is possible. The assistant's chat wording in the film is an example, because it is model-generated.
What it does not do
- It does not translate automatically when you save. A new FAQ is stored in the languages that have a title, and translation starts only when you press Start.
- It does not show content to customers unless it is Published, the knowledge base is of the type Public (Portal) and a customer portal is active.
- It does not make Internal entries confidential. Agents that serve the public can read them.
- It does not replace a review of the content. The module stores and distributes your answers, so a person must keep them correct.
- The assistant never writes a change without your consent, and its wording is generated by a language model, so read the before and after text before you confirm.
- There is currently no public REST API for articles, so this guide does not describe an interface for writing them from outside the app.
Frequently asked questions
Questions about the knowledge base
What distinguishes article, FAQ and snippet?
Articles are detailed guides and documentation. FAQs are short question-and-answer pairs. Snippets are reusable building blocks such as email templates or code examples. All three can be categorized, translated and rated.
Can I run several knowledge bases?
Yes, for example a public help center per product, an internal wiki and a support base for agents only. Each base has its own categories and visibility.
How do the agents use the knowledge base?
Chat agent, ticket agent and Conversation Agent search released articles and FAQs via RAG, answer the question and cite the source used. Changes to an article take effect immediately for all agents.
How does feedback work?
Readers rate every article helpful or not helpful and can leave a suggestion. Poorly rated articles appear in the dashboard under needs improvement.
Is the knowledge base multilingual?
Yes. Per article you add language versions. The help center shows the reader's language, agents answer in the language of the request.
Can drafts be reviewed internally?
Yes. An article stays a draft until you publish it. Drafts can be shared and commented on internally.
Is there an API?
The knowledge base is maintained in the app. Agents and the help center access it internally. There is currently no public REST API for articles.
Case Studies
Customer Success Stories
Discover how businesses transformed their processes with PaperOffice AI.
Mining & Resources compliance rate
Kumul Minerals Holdings Limited
Enterprise document management for all our mining operations. World class.
Printing & Packaging faster print approvals
The Challenge Printing Company Inc.
FDA-regulated pharmaceutical labels require complete documentation. PaperOffice has reduced our approval process from days to hours.
Industry & Manufacturing faster processing
K60-Gitterrostsysteme GmbH & Co. KG
Technical documentation and order processing now run fully automatically.
Public Administration faster processing
Ayuntamiento de Carrión de los Condes
Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days.
Health & Medicine less administrative effort
Kardiologie Waldstrasse
Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients.
Hospitality & Entertainment faster document assignment
Okada Manila
8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes.
Regional Bank faster credit review
PT Bank BPD DIY
Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated.
Construction & Real Estate time saved
IDC Construcción
Construction project documentation and compliance are now digital and traceable.
Hospitality & Tourism fewer paper processes
The Palms Beach Hotel & Spa
Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service.
Energy & Gas Stations faster receipt processing
Q1 Energie AG
Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived.
Pharma & Labels compliance documentation
Schreiner MediPharm GmbH & Co. KG
GMP-relevant documentation for pharmaceutical functional labels now runs automatically. Audit trails are complete and instantly accessible.
Construction & Timber less planning effort
Baufritz GmbH & Co. KG
Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless.
E-Commerce & Retail faster order processing
Roastmarket GmbH
Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product.
Logistics & Transport faster freight documentation
Streck Transport GmbH
Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past.
Logistics & Transport less search time
Nosta Group GmbH
Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders.
Logistics & Transport efficiency increase
Lagermax Lagerhaus und Speditions AG
Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital.
Printing & Packaging digitized production documentation
Marzek Etiketten+Packaging GmbH
Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero.
Packaging & Labels less administrative effort
Permapack AG
Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital.
Construction & Real Estate faster project execution
Nordlin Ehitus OÜ
Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally.
Real Estate & Management faster contract closing
Uus Maa Kinnisvarabüroo OÜ
Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds.
Logistics & Freight faster customs clearance
CF&S Estonia OÜ
Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient.
E-Commerce & Packaging efficiency gain
Packhelp Sp. z o.o.
Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together.
Laboratory & Medical Technology compliance rate
Sakura Finetek Japan Co., Ltd.
Pathology lab documentation and device certifications are now fully automated. Complete traceability for every specimen.
Regional Bank faster loan processing
Johnan Shinkin Bank
Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is complete.
Steel Construction & Industry efficiency increase
Yamato Kogyo Co., Ltd.
Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible.
Pharma & Labels faster approval processes
IL Kwang Label Co., Ltd.
Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists.
Fintech & Wealth Management automated KYC verification
Endowus Pte. Ltd.
KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, complete compliance is essential.
Logistics & Transport faster hazmat documentation
Freight Links Express Holdings Ltd.
Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors.
Luxury & Jewelry efficiency gain
Selberan Sdn Bhd
Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible.
Commercial Bank less processing time
Kiatnakin Phatra Bank PCL
SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting.
Private Bank digitized client records
Hatton National Bank PLC
Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents.
Development Bank faster microfinance review
BRAC Bank PLC
Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion.
E-Commerce Logistics faster parcel documentation
Scommerce JSC (Giao Hàng Nhanh)
Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless.
Precision Metal & Manufacturing efficiency increase
Gulf Metal Industries LLC
CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally.
GovTech & IT digitized government documents
Elm Company
Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone.
Specialty Steel & Industry faster quality documentation
Bisalloy Steels Pty Ltd
Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless.
Steel Construction & Manufacturing less administration overhead
Pacific Steel Fabrications Ltd.
Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time.
Precision Parts & Manufacturing efficiency gain
Maple Precision Metalworks Ltd.
Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 evidence has never been this easy to produce.
Fintech & Payments automated contract review
Clip SA de CV
Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless.
Premium Winery less documentation effort
Bodega Catena Zapata
Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital.
Digital Banking automated KYC verification
Ualá
Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper.
Fintech & Payments faster onboarding
Yoco Technologies (Pty) Ltd
Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days.
E-Commerce & Organic efficiency gain
Faithful to Nature (Pty) Ltd
Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived.
Fintech & Payments automated compliance
Flutterwave Inc.
Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech.
Pharma & Healthcare time saved
HealthInLoc Apotheke Lissabon
Prescriptions and medication management now run fully automatically. More time for our patients.
Religious Institution digitized archives
Patriarchat Lissabon
Centuries-old documents are now digitally searchable. A milestone for our historical archives.
Care & Health less documentation effort
Seniorenresidenz am Park
Our caregivers finally have more time for residents instead of paperwork.
Government & Administration faster access
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500,000+ records digitized. Our deputies now find all information instantly.
Medicine & Healthcare less manual effort
Via Creative Leipzig
Patient records management is now a breeze. Everything automatically captured and archived.
Estate Services faster processing
Naslednik Serbien
Inheritance and estate documentation is now efficient and error-free.
Real Estate & Management efficiency gain
El Guijo Hausverwaltung Madrid
Digital property management for all our residential complexes. Tenants and owners are thrilled.
Industry & Packaging time saved in invoice processing
Ritter Verpackungen
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Trades & Crafts less manual work
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PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated.
Care & Health less documentation effort
Hartung Pflegedienst
The documentation of our care services is now digital and automated. More time for our patients.
Mechanical Engineering & Manufacturing faster document search
Doratec Maschinenbau
Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds.
Tax Advisory & Legal efficiency increase in receipt processing
Cebras Steuerberatung
Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past.
IT & Consulting efficiency increase
Butterfly IT Consulting
Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived.
Measurable customer success
90%
compliance rate
Kumul Minerals Holdings Limited92%
faster print approvals
The Challenge Printing Company Inc.80%
faster processing
K60-Gitterrostsysteme GmbH & Co. KG80%
faster processing
Ayuntamiento de Carrión de los Condes"Enterprise document management for all our mining operations. World class."
Mining & Resources "FDA-regulated pharmaceutical labels require complete documentation. PaperOffice has reduced our approval process from days to hours."
Printing & Packaging "Technical documentation and order processing now run fully automatically."
Industry & Manufacturing "Digitization has revolutionized our administration. Citizen inquiries are now processed in minutes instead of days."
Public Administration "Patient records, medical reports, and referrals are automatically captured and classified. Our practice team finally has time for their patients."
Health & Medicine "8,000 employees and thousands of guest documents every day. PaperOffice has completely digitized our back-office processes."
Hospitality & Entertainment "Loan applications and compliance documents are now processed in minutes instead of hours. The regulatory review is fully automated."
Regional Bank "Construction project documentation and compliance are now digital and traceable."
Construction & Real Estate "Check-in forms, invoices, and guest communications are fully digital. Our concierge team now focuses on providing excellent service."
Hospitality & Tourism "Gas station billing, supplier documents, and compliance records from over 250 stations are automatically processed and archived."
Energy & Gas Stations "GMP-relevant documentation for pharmaceutical functional labels now runs automatically. Audit trails are complete and instantly accessible."
Pharma & Labels "Blueprints, permits, and customer files for our wooden houses are now managed centrally. After six generations, we are finally paperless."
Construction & Timber "Supplier contracts, certificates, and customs papers for hundreds of roasteries worldwide are automatically captured and assigned to the correct product."
E-Commerce & Retail "Temperature logs, CMR waybills, and food certificates are automatically scanned and assigned to the order. Misallocations are a thing of the past."
Logistics & Transport "Heavy transport permits, route plans, and project documentation are now instantly accessible digitally. No more searching through folders."
Logistics & Transport "Customs documents, warehouse receipts, and shipping orders for our Eastern European network are automatically classified. Four generations of logistics, finally digital."
Logistics & Transport "Printing specifications, customer approvals, and material certificates are now accessible centrally. The production error rate has dropped to near zero."
Printing & Packaging "Sustainability certificates, supplier contracts, and customer specifications are processed automatically. Swiss precision, now also digital."
Packaging & Labels "Building permits, subcontractor contracts, and acceptance protocols for our commercial properties are now fully documented digitally."
Construction & Real Estate "Purchase agreements, exposés, and customer files from over 30 years of market leadership are now digitally searchable. Every agent finds everything in seconds."
Real Estate & Management "Ocean freight documents, customs declarations, and bills of lading are automatically captured. Baltic Sea logistics has never been so efficient."
Logistics & Freight "Thousands of custom packaging orders per week, including design approvals, print data, and delivery documents. PaperOffice keeps it all together."
E-Commerce & Packaging "Pathology lab documentation and device certifications are now fully automated. Complete traceability for every specimen."
Laboratory & Medical Technology "Loan documents, security papers, and customer correspondence are processed in minutes instead of hours. The regulatory review is complete."
Regional Bank "Technical specifications, quality certificates, and recycling protocols for our steel production are central and instantly accessible."
Steel Construction & Industry "Pharma and cosmetic label specifications with regulatory requirements are automatically checked and approved. No more manual checklists."
Pharma & Labels "KYC documents, investment reports, and regulatory filings are classified in seconds. As an MAS-regulated robo-advisor, complete compliance is essential."
Fintech & Wealth Management "Safety data sheets, transport permits, and ADR documents for chemical logistics are automatically assigned. Zero tolerance for errors."
Logistics & Transport "Certificates of authenticity, supplier records, and customer warranties for our pearl collections are automatically archived and instantly accessible."
Luxury & Jewelry "SME loan applications, security documents, and regulatory reports are automatically classified. Our advisors have more time for customer consulting."
Commercial Bank "Customer files from over 135 years of banking history are being successively digitized. 5,000 employees now have instant access to all documents."
Private Bank "Microcredit applications and compliance documents for millions of customers are now processed in minutes instead of days. A game changer for financial inclusion."
Development Bank "Hundreds of thousands of delivery notes and return slips per day are processed automatically. Vietnam's leading e-commerce logistics provider, now paperless."
E-Commerce Logistics "CNC manufacturing protocols, material certificates, and customer specifications for oil, gas, and aerospace projects are now fully documented digitally."
Precision Metal & Manufacturing "Vision 2030 requires complete digitization. PaperOffice processes government documents for Saudi Arabia's digital backbone."
GovTech & IT "Material certificates, hardening protocols, and customer specifications are automatically assigned to the correct order. Australia's only Q&T manufacturer, now paperless."
Specialty Steel & Industry "Weld seam protocols, structural calculations, and project plans are managed digitally. Our workshop teams have access in real time."
Steel Construction & Manufacturing "Aerospace certificates, CNC programs, and customer tolerances are automatically classified. AS9100 evidence has never been this easy to produce."
Precision Parts & Manufacturing "Merchant contracts, KYC documents, and transaction receipts for hundreds of thousands of SMEs are processed in seconds. Mexico's payment revolution, paperless."
Fintech & Payments "Harvest documentation, export certificates, and quality protocols for our high-altitude Malbecs are automatically archived. 120 years of winemaking tradition, now digital."
Premium Winery "Millions of user verifications and regulatory documents are processed fully automatically. Scaling without paper."
Digital Banking "Merchant onboarding documents and compliance records for Africa's leading payment provider are processed in minutes instead of days."
Fintech & Payments "Organic certificates, supplier audits, and product labels for thousands of natural products are automatically checked and archived."
E-Commerce & Organic "Regulatory documents from 33 African countries, partner contracts, and audit trails are managed fully automatically. An enterprise DMS for a $3 billion fintech."
Fintech & Payments "Prescriptions and medication management now run fully automatically. More time for our patients."
Pharma & Healthcare "Centuries-old documents are now digitally searchable. A milestone for our historical archives."
Religious Institution "Our caregivers finally have more time for residents instead of paperwork."
Care & Health "500,000+ records digitized. Our deputies now find all information instantly."
Government & Administration "Patient records management is now a breeze. Everything automatically captured and archived."
Medicine & Healthcare "Inheritance and estate documentation is now efficient and error-free."
Estate Services "Digital property management for all our residential complexes. Tenants and owners are thrilled."
Real Estate & Management "With PaperOffice, we have accelerated our invoice processing by 99%. The AI automatically recognizes all relevant data and assigns it correctly."
Industry & Packaging "PaperOffice has become indispensable to our daily work. Orders, quotes, and invoices are now automated."
Trades & Crafts "The documentation of our care services is now digital and automated. More time for our patients."
Care & Health "Technical drawings, bills of materials, and quality protocols are instantly searchable. A search that used to take 30 minutes now takes 30 seconds."
Mechanical Engineering & Manufacturing "Client receipts, tax assessments, and annual financial statements are automatically sorted and assigned to the correct client. Receipt chaos is a thing of the past."
Tax Advisory & Legal "Project documentation, SLAs, and customer communication for our IT consulting projects are automatically classified and archived."
IT & Consulting 30sec
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