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Practical Guide Banking and Financial Services
Another proof missing from the credit file? Now you see at a glance what is already there. This guide shows step by step how PaperOffice collects, recognizes and reads the documents of a loan application in a protected Workspace and checks submitted PDFs.
The file is available in English and German; you download the version in the language of this page. Free, no registration.
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MoreWhat's inside
- Three weeks, one application
- What holds up credit files
- The process at a glance
- One credit file per application
- Protecting access
- Bringing documents in
- Splitting branch scans
- Seeing what is in the file
- Income from payslips
- Bank statement and ID
- Checking submitted PDFs
- Asking the file and handing over
- What banks ask when they start
- Try it yourself in 45 minutes
- Read more
- Your first file in five days
- Checklist and start
Who it is for
Loan advisory: You handle the application with the customer and want to know before the appointment which proofs are on file. Loan processing and back office: You read income and balances, check proofs and prepare the credit decision. Loan brokers: You collect documents for several banks and need every file legible and in order.
Key facts
- 20 pages, with a test package to try it yourself in 45 minutes
- Every loan application gets a Workspace of type “Credit / Loan”, from Business with password and SMS code.
- Proofs arrive via scanner, smartphone, upload or as email. The PDF AI-Splitter separates branch scans into individual documents.
- AI-DMS recognizes payslip, bank statement, identity document and land register extract. Grouped by document type, you see what is on file.
- IDP templates read income, transactions and ID data, every field with its source in the original.
- The Trust Agent checks submitted PDFs. Decisions remain with your team and in your systems.
Questions and answers
Frequently asked questions about this download
Does PaperOffice make the credit decision?
No. PaperOffice collects, recognizes and reads the proofs and checks submitted PDFs. The credit decision, the vote and the accounts stay with your team and in your systems.
Does PaperOffice show whether a file is complete?
Grouped by document type, you see which proofs are in the Workspace. Your policy defines which proofs a file needs. Missing required fields within a document are reported by the IDP Agent as a review task, included in the Professional plan.
How does PaperOffice check submitted bank statements?
The Trust Agent checks PDFs for hidden and covered text and embedded files, and from Premium for contradictions between text layer and page image. At the Premium tier, the “Bank statement” profile also checks typical features of a bank statement. Your team assesses every result against the original.
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