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DownloadGuidesPDF · EN20 pages

Practical Guide Digital Mailroom

Sorting mail by hand? Never again. This guide shows how PaperOffice separates, recognizes, and routes every incoming item to the responsible team.

This guide is available in 21 languages; on this page you download the English version. Free, no registration.

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What's inside

  1. A typical Monday morning
  2. What a scattered inbox costs
  3. The process at a glance
  4. Connecting channels
  5. Splitting and reading
  6. In the app: set up the Split Agent
  7. In the app: split a batch
  8. Recognition and extraction
  9. Routing by rules
  10. Control and exceptions
  11. What teams ask at the start
  12. Handover to core systems and AI assistants
  13. Security and permissions
  14. Try it yourself in 30 minutes
  15. Videos on the topic
  16. Your first inbox in five days
  17. Checklist and start

Who it is for

Office & Reception: You open, scan, and distribute mail and want to reduce manual sorting. Team Leaders: Accounting, Legal, Sales, or HR: You want your mail complete and on time. IT & Organization: You connect channels, manage permissions, and route data to specialized systems.

Key facts

  • 20 pages, with a test package to try it yourself in 30 minutes
  • All channels converge into a single entry point: Email, scanner, upload, mobile app, folders on NAS or server, and the REST API.
  • Split Agent separates batch scans. Each document is recognized by content without templates, regardless of the sender.
  • Rules in your own words decide which Workspace an incoming item belongs in and what happens next.
  • Whatever a person should see lands in a review task.
  • With the test package, you can experience the entire process in just 30 minutes within your own account.
Format
PDF
pages
20
Language
English
Last updated
10/2026

Questions and answers

Frequently asked questions about this download

Must every sender be set up manually?

No. Our AI analyzes content and layout to automatically identify the type, sender, date, and deadlines without requiring a template for each sender.

What happens with unknown document types?

Create your own document types under Document AI › Document Types. Anything that fits no type is submitted for review by a Workflow Agent.

How are duplicates detected?

By invoice number, sender, amount and reference, across all Workspaces you have access to. Nothing is deleted automatically.

Need personalized advice?

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How would you like to use PaperOffice?

Computer and smartphone are connected: workspace on the computer, capture on the phone.

Where would you like to start?

The full workspace is optimized for the computer. The mobile version is for capturing, reviewing, and approving documents.

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Start on the computer

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